Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
339 Reviews of Star Subaru - Service Center
Sort by
December 06, 2018
Standard oil change Friendliness and interested in my concerns about a condition that will be addressed at a later date as agreed to by me and service rep. Friendliness and interested in my concerns about a condition that will be addressed at a later date as agreed to by me and service rep. More
by flopops
Verified CustomerEmployees Worked With
Sberborne. Williams and Kevin Shu
December 04, 2018
Service Great service from the time I entered to the time I left. good staff very friendly and happy always a good time at Subaru dealership Great service from the time I entered to the time I left. good staff very friendly and happy always a good time at Subaru dealership More
by SSAYWACK12
Employees Worked With
Mario Aetonu, JAMES KAMHAWY
December 01, 2018
Excellent Staff were courteous and helpful. They answered questions and discussed options if needed. Kept car clean. Staff when paid friendly and wished happy h Staff were courteous and helpful. They answered questions and discussed options if needed. Kept car clean. Staff when paid friendly and wished happy holidays. Excellent More
by VENUSEARCHER1
Employees Worked With
Was in service only
December 01, 2018
11/30/18 Customer seevice was geat. Work, not so great. Car was not returned in the manner in was droppped off. Interior wiring was moved and not put back. Pow Customer seevice was geat. Work, not so great. Car was not returned in the manner in was droppped off. Interior wiring was moved and not put back. Power mirror controls were moved and not secured. Driver side pillar was loose. More
by I.CHURCH22
Employees Worked With
Kevin Suh
December 01, 2018
Oil change and tire rotation Great service, great communication on work being done. A little fristrating that Toyota and other garages use Subaru’s inspection station to conduct N Great service, great communication on work being done. A little fristrating that Toyota and other garages use Subaru’s inspection station to conduct NYS inspections on other vehicles. Might have been out of their a little earlier. However the work is still top quality. More
by Draghunanan
Employees Worked With
Kevin suh
December 01, 2018
Friendly, courteous, speedy service!!! Friendly, courteous staff provides speedy service. You can wait in their comfortable waiting room or they offer a shuttle service to drop you off and Friendly, courteous staff provides speedy service. You can wait in their comfortable waiting room or they offer a shuttle service to drop you off and then pick you up from home or work which would save you a couple of über fares. More
by Subleg2005
Employees Worked With
George
November 30, 2018
Easy in, easy out Always kept in the loop at Star. The appointment time you make is always honored and workers are professional. I came for an oil change/NYS inspection Always kept in the loop at Star. The appointment time you make is always honored and workers are professional. I came for an oil change/NYS inspection and was also given an honest assessment about the condition of my brakes and tires without being pressured to do the work right then. Much better experience than I’ve had at other dealership service centers. Good coffee selection too! More
by MGarcia36
Employees Worked With
Mario Aetonu, JAMES KAMHAWY
November 30, 2018
Thank u Kevin from service , Phil and Paul from sales are the best. Smooth process and quick ,cleaners waiting area , short waiting time. Thanks for everyth Kevin from service , Phil and Paul from sales are the best. Smooth process and quick ,cleaners waiting area , short waiting time. Thanks for everything. will come back again More
by Rod
Employees Worked With
Phil Musmacker, Paul Huang
November 30, 2018
Very professional Everyone at Star subaru are Very friendly and professional. Nelson made me and my car feel very important to him. Truly would recommend to family and Everyone at Star subaru are Very friendly and professional. Nelson made me and my car feel very important to him. Truly would recommend to family and friends. More
by VENUSEARCHER1
Employees Worked With
Nelson Saez
November 29, 2018
Top Notch! I appreciate the convenience of making an appointment online. The staff is always pleasant & friendly. I like that the waiting area is clean & has pl I appreciate the convenience of making an appointment online. The staff is always pleasant & friendly. I like that the waiting area is clean & has plenty of seats. More
by ELIZ00519
Employees Worked With
David & Doug
