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Star Subaru - Service Center

Bayside, NY

4.6
339 Reviews

339 Reviews of Star Subaru - Service Center

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February 02, 2019

Free first oil change Very friendly, helpful and patient staff. Explained entire process, advised about waiting rooms and answered a multitude of basic questions even thoug More

by APSUGRUE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both service clerks and the greeter and billing ladies
Feb 06, 2019 -

Star Subaru responded

Thank you so much for the kind words. We look forward to working with you again in the future!

February 02, 2019

Fast courteous service Always good service and courteous people. Never a long wait. And waiting area is clean and comfortable. Coffee and snacks are complimentary. And my ve More

by JOEBOX169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES KAMHAWY
Feb 06, 2019 -

Star Subaru responded

Thank you so much for the 5-star rating! We appreciate your business and hope to see you again soon.

January 31, 2019

All was good until the tire light went on I took my car for service and all was good when I left the shop my tire light went on now I have to bring it back a big inconvenience other than that More

by 1autismboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JAMES KAMHAWY
January 31, 2019

Inspection I made an appointment on line for 1pm for yearly inspection. I feel that I waited too long for such service. Turn around time for appointments needs More

by BUTEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don remember
Feb 06, 2019 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the General Manager, Phillip Musmacker, at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (718) 819-0100

January 29, 2019

Great service From the time you pull into the garage until the time you pick up your vehicle, the staff gives friendly professional service. They listen to your co More

by Renee C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson at the service center
Jan 30, 2019 -

Star Subaru responded

Renee - thank you so much for the wonderful review. We look forward to seeing you again in the future.

January 26, 2019

Awesome Great service Andy Wong and crew are awesome they really know what they are doing. Make the experience really good. Would recommend to my Friends More

by Arrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
Jan 28, 2019 -

Star Subaru responded

Thank you for the wonderful review. We appreciate the recommendation and hope to work with you again soon.

January 26, 2019

Professional, pleasant This service center was extremely helpful, professional and very plesant. The area I waited in was clean and well lit and everyone was extremely fri More

by SUNNYHAZ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure I think his name was nielson
Jan 28, 2019 -

Star Subaru responded

Thank you so much for the wonderful review. We appreciate your business and look forward to seeing you again soon.

January 25, 2019

Service The staff is very professional. The facility is clean and comfortable. It is easy to make an appointment online and they send reminders so that I don’ More

by malonso29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name. He was in service.
Jan 28, 2019 -

Star Subaru responded

Thank you so much for the kind words. It was a pleasure working with you and we look forward to working with you again in the future.

January 21, 2019

Forester Service Kevin Suh was extremely helpful in solving the problem with my 2017 Forester. Kevin had the problem identified and offered a solution to have my car f More

by masspk351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Suh
Jan 22, 2019 -

Star Subaru responded

So glad we were able to help! We appreciate the wonderful review and we look forward to seeing you again soon!

January 20, 2019

Service was great My visit for regular scheduled maintenance...It started smoothly right in my scheduled arrival time and completed fairly quick... Thanks a lot to my More

by tomandbayri
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Suh
Jan 21, 2019 -

Star Subaru responded

Thank you for the kind words. We were happy to help. We hope to see you again soon.

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