Star Subaru - Service Center

Friendly Customer Service & Great Car Service I went into the service center for an inspection and an oil change. I've gone to them multiple times already so I know for a fact that the service is I went into the service center for an inspection and an oil change. I've gone to them multiple times already so I know for a fact that the service is good. They're upfront with you about costs and durations. I was told the appointment would take an hour and they delivered within an hour. The advisor, Sherbourne Williams, is always friendly and honest and even helped me straighten out a discrepancy with my bill. Definitely will continue to go to them for all my car servicing needs. FYI, the prices for various car services are listed on the TV screen in the waiting room. More

Quick and Professional Star Subaru gets me in and out when the car needs maintenance. Professional and customer friendly staff is knowledgeable and ready to answer any quest Star Subaru gets me in and out when the car needs maintenance. Professional and customer friendly staff is knowledgeable and ready to answer any questions. More

First Timer I recently bought an used Subaru and the oil light came on. I was suggested to use the authorized service center for my car. I did not want to pay mor I recently bought an used Subaru and the oil light came on. I was suggested to use the authorized service center for my car. I did not want to pay more than usual cost or little more.,Other centers in Queens faield to provide me the same price. I was told 10 $ more next day when I called fot same service and I knew I was not taking my car to other location. I talked the lady whose name is Sharon. She was very kind and attentive. She told me I can come in. Im extremely happy. They take their time and tell you everything and dont try to sell you what needs to be done on your car. Honesty and not being pushy always a plus in my book.Sherborne Williams is the guy who entered my info to the system and explained the process kindly . I ve been treated extremely kind and professional by this man. He told me to wait and expectation time approx due to weather and short staff it took little longet. He apologized twice for that. They won me and Im a tough female. I would have waited longer.! More

Smooth No problem setting up an appointment. Courteous and efficient service. Same quality service every time that I have been there. Service center is eas No problem setting up an appointment. Courteous and efficient service. Same quality service every time that I have been there. Service center is easy to find. More

Went in for some over due recalls Called a head and requested for a loaner. Car was done same day but tech forgot to plug something in. Kevin (service writer) gave me a free car wash v Called a head and requested for a loaner. Car was done same day but tech forgot to plug something in. Kevin (service writer) gave me a free car wash voucher for my troubles. More

Very professional The representative was very professional very friendly very nice was able to help me out with everything I ask to get done in my car. The representative was very professional very friendly very nice was able to help me out with everything I ask to get done in my car. More

Treated well Service advisor was friendly and knowledgeable. He responded to all my queries and kept me abreast of the progress being made on my car. I was in an Service advisor was friendly and knowledgeable. He responded to all my queries and kept me abreast of the progress being made on my car. I was in and out in quick order More

The best!!!! I've been to quiet a few service center for both my cars and can honestly say I get the best service from Starr Subaru, I drive 1hr from nj to go ther I've been to quiet a few service center for both my cars and can honestly say I get the best service from Starr Subaru, I drive 1hr from nj to go there and it's totally worth. The advisors are transparent and only suggest whatever repairs are necessary for your vehicle. Im tired of going to those service center where you go in for an oil change and they're trying to force you buy new car tires, spark plug, routers and an alignment all by just looking at your car, when they didn't even put it on the ramp... I thank God I never had that experience at Starr Subaru.. The staff are always smiling and the atmosphere there is always welcoming, ive referred quite a few clients to them and they all had a wonderful experience and has only used them since.. To the team at Starr Subaru I say keep up the good work!! More

Free first oil change Very friendly, helpful and patient staff. Explained entire process, advised about waiting rooms and answered a multitude of basic questions even thoug Very friendly, helpful and patient staff. Explained entire process, advised about waiting rooms and answered a multitude of basic questions even though the shop was very busy. Greeter and billing staff also pleasant willing to help in any way needed. More