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Star Subaru - Service Center

Bayside, NY

4.6
339 Reviews

339 Reviews of Star Subaru - Service Center

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March 26, 2019

Complete diagnostic and oil change. Mr. Saez saw to it that my issue was dealt with to my satisfaction. He answered all my questions and concerns in an excellent manner. More

by msjovee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Saez
Mar 27, 2019 -

Star Subaru responded

Thank you so much for taking the time to review our dealership. We appreciate it and we look forward to working with you again in the future!

March 26, 2019

Very good service , after recall from Subaru. Very responsive, good communication. I fully recommend. Service was made on time, I didn’t have to wait. Thank you More

by Agata
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Mar 27, 2019 -

Star Subaru responded

Thank you so much for the kind words. We're glad your service appointment went smoothly. Your time is important to us and we're glad your service was completed promptly!

March 26, 2019

Employees make a difference Thanks to the staff of the service department for making my experience exceptional. I would recommend Star Subaru Sevice to friends and acquaintances More

by legacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin & Nelson in service. , Phil Musmacker
Mar 27, 2019 -

Star Subaru responded

Thank you for the awesome review. We appreciate the recommendation and look forward to working with you again in the future.

March 24, 2019

pleasant II received a call that i left lug nuts at service location Which was false since i did not rotate tires. Service man forgot to leave them in car More

by RETTIGH45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherborne Williams
Mar 25, 2019 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the Service Manager, at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 833-271-0484

March 23, 2019

Great customer service Sherborne always gives great customer service, he’s very nice. I like having WiFi in the waiting area, and they didn’t take too long to service my car More

by mandygallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherborne
Mar 25, 2019 -

Star Subaru responded

Mandy - thank you for taking the time to review our dealership and the 5-star rating. We're glad you enjoyed the perks we offer as you wait to get your car serviced! We look forward to seeing you soon.

March 22, 2019

Outback service Sherborne Williams is very pleasant and gives great customer service every time i come in to service the car. The other employees are also very good. More

by Christian11375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherborne Williams
Mar 25, 2019 -

Star Subaru responded

Christian - thank you for the 5-star rating! We're glad you're pleased with the customer service you receive every time that you visit our service center. We appreciate the kind words and look forward to working with you again in the future.

March 22, 2019

service Good service.Nelson was very helpful. The way he took charge explaining the work that had to be done in detail ,thus i was able to under stand.I am re More

by ivitajean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not work withes people
Mar 25, 2019 -

Star Subaru responded

Thank you so much for taking the time to review our dealership. We really appreciate it and we're glad your service center experience was a positive one.

March 21, 2019

Good but expensive I went in for a recall and an inspection. End up paying 1000 dollars for parts and service. The service hour is over 100. I was not given the actual p More

by Mcpaxcual
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Apr 03, 2019 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the service department at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (718) 819-0100

March 20, 2019

Routine Visit I took my car to the service center because a light indicated that my oil filter needed changing. I was able to make an appointment right away, and, More

by CHITA YAQITA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Star Subaru responded

Thank you for the spectacular review and the 5-stars! We're glad we were able to make your service appointment hassle free! We look forward to working with you again in the future.

March 20, 2019

Axel replace Service people very accommodating. They test drove the car to make sure every thing was working. Correctly Provided a mode of transpotation so I cou More

by Park319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Joel Saez
Mar 21, 2019 -

Star Subaru responded

Thank you for your kind words. We're glad you were pleased with the service you reserved and were not inconvenienced. We look forward to working with you again in the future.

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