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Star Subaru - Service Center

Bayside, NY

4.6
339 Reviews

339 Reviews of Star Subaru - Service Center

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March 29, 2019

Outstanding The service is thorough and quick The professionalism is top notch I would like to comment that Kevin ranks high in his customer service skill More

by Purasepa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 02, 2019 -

Star Subaru responded

Thank you so much for the wonderful review. We're glad you were pleased with the service you received in our service center. We look forward to working with you again in the future.

March 29, 2019

Very good very good. Quick service.Pleasant and Courteos. Coffee and snacks. Could supply a couple of News paers? Clean waiting area. keep up the good work More

by REVIEWASSESSOR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employye at the intake desk
Apr 02, 2019 -

Star Subaru responded

Thank you so much for the kind words. We're glad you liked our waiting area and we're glad we made your service appointment a quick and pleasant one.

March 29, 2019

Maintenance & Repairs I brought my car to have the brakes checked. The mechanic replaced the front and rear brake pads and re-surfaced the front and rear rotors. He also di More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 02, 2019 -

Star Subaru responded

Thank you for rating our dealership positively! We look forward to seeing you on Tuesday.

March 29, 2019

Experience with service center for subaru recall The service center of star subaru is so professional. From the people who actually handle the paperwork to those who actually work on the cars, the le More

by Rosemary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEVIN SUH
Mar 29, 2019 -

Star Subaru responded

Thank you so much for the 5-star rating and wonderful review! We're glad you had such a positive experience in our service department. We hope to see you again soon.

March 28, 2019

Service I had a very rewarding experience when I leased my car with Jackson. He is very thorough and explained everything I needed to know. Terrific More

by msllrm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Yuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Star Subaru responded

Thank you for the 5-star rating! We're glad you had such a positive experience!

March 28, 2019

Excellent Service Even from the person i spoke to that made my appointment i was very comfortable because i was taking the day off of work for my service. Amazing staf More

by G.SUSAN73
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George (driver) Nelson Saez
Mar 29, 2019 -

Star Subaru responded

Thank you for your kind words. We're glad your service appointment went smoothly! We look forward to working with you again in the future.

March 28, 2019

Great job by the technician...and the car service wa helpful Great service especially your car service to drop off n picking up customers to and from work or home...it's awesome.....what an experience.... More

by OMPONGKEKOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge, d car service driver..and the guy receptionist... thanks
Mar 29, 2019 -

Star Subaru responded

Thank you so much for taking the time to review our service department. We're glad your appointment went smoothly and look forward to seeing you again!

March 28, 2019

Fantastic quick n friendly Nelson is amazing and understanding. Service was fast and quick. Will definitely be recommending this to all my friends and other Subaru owners. Went More

by channu82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Mar 29, 2019 -

Star Subaru responded

Thank you for the 5-star rating! We appreciate the recommendation!

March 28, 2019

Service review Dependable parts and service allows continued confidence in my Subaru vehicle. Wait time was very reasonable and as promised. I would definitely recom More

by baparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
Mar 29, 2019 -

Star Subaru responded

Thank you so much for the kind words. We appreciate your recommendation and hope to work with you again in the future!

March 27, 2019

Repair The work done in the vehicle was done well and no issues up to this point. The explanations were very clear and Kevin took the time out to show me exa More

by BADBOY9247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin...not sure of last name
Mar 27, 2019 -

Star Subaru responded

Thank you so much for the kind words. We're glad your service appointment went smoothly. If you wish to discuss the pricing further, feel free to contact the service manager. Thank you, 833-271-0484

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