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339 Reviews of Star Subaru - Service Center
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November 14, 2024
Stay away form services department, they are the closest to my house, and the car sales manager I know say they change many services tech. now they do better job! So I give them a try for my 30,000 miles se to my house, and the car sales manager I know say they change many services tech. now they do better job! So I give them a try for my 30,000 miles service which cost $400+ tax. I caught them didn't rotate my tires, and didn't replace air filer and cabin filter. God know did they change other fluids that I can't check which needs to be replace within the services. So, Subaru owner, I love Subarus I have 3 of them. just this services center did not hire good tech or they do bad business. If you really need to do service with STAR, I suggest you check everything they say they did it before you leave. Otherwise you may ended up paid something they say they did but didn't. More
by J. Tong
Employees Worked With
November 01, 2024
Truly happy with my experience with Steve Sze at Star Subaru. He is experienced, knowledgeable, quick with figures, professional and straight-forward. Compared to other dealerships, his skills stand out Subaru. He is experienced, knowledgeable, quick with figures, professional and straight-forward. Compared to other dealerships, his skills stand out and it was a pleasure to work with him. The entire team at Star Subaru was helpful and accommodating; the receptionist is very courteous and friendly. They also offer benefits such as a follow-up tutorial on the car's service. I would definitely recommend using this dealership. More
by leveauj
Verified CustomerOctober 04, 2024
After purchasing a new Subaru Crosstrek 2024, I had a few questions. Taesharra assisted me with understanding how the dashboard console worked with my IPhone and Android devices. I also had a few scratches w questions. Taesharra assisted me with understanding how the dashboard console worked with my IPhone and Android devices. I also had a few scratches which she got someone to help me buffer it out. Outstanding services. More
by dannycheng15
Employees Worked With
Taesharra Hopkins
September 04, 2024
It was the first experience with Subaru and service was excellent and my advisor has a great understanding of my concerns Recommend this dealership excellent and my advisor has a great understanding of my concerns Recommend this dealership More
by vinier39
Employees Worked With
July 26, 2024
It’s professional and efficient to handle my case also it’s very clean and provide refreshments during the time to wait but it seems that Wi-Fi should be improved it’s very clean and provide refreshments during the time to wait but it seems that Wi-Fi should be improved More
by Ken
Employees Worked With
Alex in service department
June 21, 2024
Honest. .. friendly.. understanding. and.courteous..everyone was great. The service manager and parts manager went out of their way to help! .. friendly.. understanding. and.courteous..everyone was great. The service manager and parts manager went out of their way to help! More
by samstein47
Employees Worked With
kevin Sut and Alkarim Pardhan .. Service manager and Parts director
February 26, 2024
We have always appreciated the customer service and mechanical service Star has consistently provided. Our last visit for oil change was quick and efficient. When it was completed the service rep pre mechanical service Star has consistently provided. Our last visit for oil change was quick and efficient. When it was completed the service rep presented the paperwork explaining all of the things they checked beyond the service provided and advised when we can expect the other items to be rechecked and possibly replaced or fine tuned. This is the 4th car we've had Star service and we are loyal customers. More
by jimbo
