Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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I purchased my 1999 legacy from star subaru and while driving it more than 100,000 miles, I have been able to always rely on star subaru for maintenance and repairs. They have certainly come to know me driving it more than 100,000 miles, I have been able to always rely on star subaru for maintenance and repairs. They have certainly come to know me and my subaru over the years and they have provided excellent customer service. It is a great feeling knowing that my family is safe driving our subaru thanks to the care of star Subaru. More
David is the first car dealer I have ever met that I can say I felt was not a pushing, aggressive salesman. He was patient, answered all my questions and was always available. I would highly recommend him a say I felt was not a pushing, aggressive salesman. He was patient, answered all my questions and was always available. I would highly recommend him and the staff at Star Subaru! More
Overall a very painless experience. They delivered what they promised and we are very happy with our Subaru. Anton and Raphael were very pleasant. I will return next year to another car. they promised and we are very happy with our Subaru. Anton and Raphael were very pleasant. I will return next year to another car. More
When I called on your ad, Anton answered and was able to tell me all about the car that I was interesed it seeing. He arranged the appointment with me and was there at the car finding out all the details fo tell me all about the car that I was interesed it seeing. He arranged the appointment with me and was there at the car finding out all the details for us so when we arrived we went right out on a test drive. He then closed the deal with us, quickly and efficently so we could return to work. More
David was great from start to finish. All of the sales reps work together to help the customers, real teamwork. They follow up to make sure that the customer is totally satisfied. reps work together to help the customers, real teamwork. They follow up to make sure that the customer is totally satisfied. More
Overall great car purchasing experience. I met with David Huang was very helpful and extremely informative about the car I was interested in (Subaru Outback). David Huang was very helpful and extremely informative about the car I was interested in (Subaru Outback). More
Andy was an extremely affable and trustworthy salesperson/advisor. He was extremel;y helpful from the moment I made first contact with the dealership through the moment I was handed the keys and salesperson/advisor. He was extremel;y helpful from the moment I made first contact with the dealership through the moment I was handed the keys and even thereafter. I would buy from him again without question. More
STAY AWAY!! If I could give them a 0 I would! Was told by FRANK that my check would be held, when they denied us a car (with a high credit rating - had ZERO problems buying elsewhere!) they cashed our deposi FRANK that my check would be held, when they denied us a car (with a high credit rating - had ZERO problems buying elsewhere!) they cashed our deposit and refused to tell me how to get it back. After leaving at least 5 messages, I finally got through to my agent - WHO NEVER CALLED ME BACK, only to have him berate me on the phone and tell me that it's not his fault that I have terrible credit (really, mid 700's is terrible??). Have complained to their manager and to corporate. Hope everyone there is fired ASAP. HORRIBLE. More
I went out in search of a WRX at the end of April this year. Due to the earthquake in Japan and the fact that it was the end of the month, nobody had any WRXs in stock and most dealers were telling me I' year. Due to the earthquake in Japan and the fact that it was the end of the month, nobody had any WRXs in stock and most dealers were telling me I'd have to wait until August at the earliest. Star managed to get a few WRXs in stock, and were super friendly when I called and visited. This was very different from many of the other LI dealerships I'd called who assumed you were a waste of time if you asked about a WRX. Most specifically, the guy at Port Subaru basically hung up on me before I could ask a few questions. Anton was my primary contact and Rafael backed him up. They both did a great job and were very easy to work with. Anton went above and beyond with the sale and helped me with things like how to install the roof rack and where the Bluetooth microphone is installed if I replace the factory head unit. I would definitely try to do business with them again. More
Rafael was an excellent salesperson. We did not feel pressure during the sale. He answered all our questions. He immediately took me out for a test drive. When we picked up our car, he explained all t pressure during the sale. He answered all our questions. He immediately took me out for a test drive. When we picked up our car, he explained all the features and how they work. He had tons of patience when he explained the blueooth to me. A week later he called for a follow up. He told me if I have problems or questions to please call and come in, he will always be available to us. I would highly recommand Rafael as the salesperson to us. More