Star Subaru

very happy customer I highly recommend this dealer. My experience there couldn't be better. I just bought my first brand new car and thanks to PANO the purchase was simp I highly recommend this dealer. My experience there couldn't be better. I just bought my first brand new car and thanks to PANO the purchase was simple, easy and very satisfying. If you want to be helped by a kind, friendly and funny salesman, PANO is your guy :) I'm very happy driving my new car. thanks STAR SUBARU More

Uncaring and incompetent service advisor I have been back 4 times for the same problem and each time the service advisor blames me for the problem and does not take the warning lights that go I have been back 4 times for the same problem and each time the service advisor blames me for the problem and does not take the warning lights that go on as a problem. This in not a professionally run service department from the dirty floors to the poor parking to not fixing the problem. More

Great Experience Thanks To Will !!! Recently I bought a Subaru Impreza from Star Subaru and with the help of the sales rep Mr. Will Vergez, my experience could not have been more p Recently I bought a Subaru Impreza from Star Subaru and with the help of the sales rep Mr. Will Vergez, my experience could not have been more positive. After a few very frustrating visits with two other Subaru dealerships, I saw the reviews on Will and made an appointment. I was immediately impressed by his friendly and courteous demeanor, and later by his professionalism and thorough knowledge of the cars he is selling. In addition, there were no pressure tactics, no hidden charges , and without any haggling, Will gave a much better price than previous quotes. My car was factory ordered, Will kept me updated, and on the day of delivery he spent over an hour familiarizing me with my new vehicle. Will is the ultimate professional and I would recommend him to anyone who is in the market for a Subaru - they would save themselves a lot of time, aggravation and money! Thank you, Will! More

Fantastic Experience I am so thrilled I went to this dealer. I walked in on a Monday night and drove away in my new Legacy on Wednesday. After going to two other Subaru de I am so thrilled I went to this dealer. I walked in on a Monday night and drove away in my new Legacy on Wednesday. After going to two other Subaru dealers I didn't have high hopes of finding exactly what I wanted. The first dealer in Wantagh gave me a fair price, but didn't have a car in stock. The second dealer in East Hills had the exact car I wanted, but was giving me a much higher price. Even trying to negotiate in East Hills they still weren't willing to come close to the other price and they told me I was being lied to since the other dealer didn't have the car in stock. Two days later I walked into Star Subaru and met with Doug Filardo the sales manager. He had the exact same car (exact color, model, and options) as East Hills and the price he gave me was right in line with the dealer in Wantagh without me having to ask. He told me to wait one day though because the following day was a new month and he wanted to try and get me even better pricing which is exactly what he did. The salesman David Huang was who I did the paperwork with and who spent well over an hour showing me how to use every option in the car when I took delivery. I can't say enough about this dealership and the people who work there. Doug and David were both awesome and I highly recommend this dealership. Did I mention that I LOVE my new Legacy?? My only regret is that I didn't switch from an Audi sooner!! More

Love my Forester! I stopped in Star Subaru on a whim - and drove out in a brand new 2015 Forester. My first time leasing and the folks at that dealership were fantasti I stopped in Star Subaru on a whim - and drove out in a brand new 2015 Forester. My first time leasing and the folks at that dealership were fantastic. The package they offered me I could not refuse. Professional, courteous, fair and HONEST. The East Hills dealership in Rosyln could take a few lessons from them. More

Definitely shop Star Subaru My experience with Star Subaru,,,especially with sales rep Will...was totally positive. He could not have been more helpful or forthright! The trans My experience with Star Subaru,,,especially with sales rep Will...was totally positive. He could not have been more helpful or forthright! The transparency of the deal was very reassuring...all questions fully answered..all charges fully explained..no high pressure tactics...just patient and professional behavior throughout the transaction. And good coffee, too! More

BEWARE THEY ARE SCAM ARTISTS I openly admit I was ripped off. Purchased a 2014 sti. Salesman was pano. Be very careful with this dealership especially this salesman. Before purcha I openly admit I was ripped off. Purchased a 2014 sti. Salesman was pano. Be very careful with this dealership especially this salesman. Before purchasing the car, he told me he would be able to get the stock rims for me and never did. Now i have a warranty issue and he said he cant do anything because I already bought the car like that. Very scummy people. Will never buy again and will never recommend this place ever again. DO NOT BUY A USED CAR FROM THEM UNLESS IT IS CERTIFIED PRE-OWNED. They hide lots of information about the car.(BTW THE STOCK RIMS ISSUE IS NOT THE ONLY PROBLEM I HAVE HAD WITH THEM). More

Best Service- Truly worthy of a STAR! My sister and I own 3 Subarus between us ranging from a 1996 through 2012. We love them! The manager, Doug, at Star is knowledgeable, personable, My sister and I own 3 Subarus between us ranging from a 1996 through 2012. We love them! The manager, Doug, at Star is knowledgeable, personable, and the sales personnel are not "pressure cookers" I've experienced through the years. That's why we have exclusively purchased our Subarus through STAR SUBARU. NOW for their wonderful SERVICE DEPT in Queens Village. Lou Senatore and Wes are courteous, and efficient professionals. They are one of the reasons for our continued patronage with STAR SUBARU throughout the years. We must mention our "special mechanic" named Bobby who we exclusively request to work on our cars. He is tops in our book! I have a fourth car, a 1998 Honda CRV and only wish their service department could take hints from Star Subaru! More

A Dealership With Transparancy Last week I purchased a 2015 Subaru Legacy from Star Subaru after shopping at three other Subaru dealers in my area. This dealership had the vehicl Last week I purchased a 2015 Subaru Legacy from Star Subaru after shopping at three other Subaru dealers in my area. This dealership had the vehicle that I wanted in stock and sold it to me after allowing me to review the invoice. I was expecting to pay an inflated price for the vehicle due to the high demand, and the lack of the supply, but I was charged a low price. They also gave me the correct price on my trade. David the sales representative saved me the installation fees on my added options by doing the work himself. None of the common car dealer tricks were used at Star, and no dealership fees were added to the purchase price on my new vehicle. I could not make the above statement about the other three Subaru dealers in my area that I visited. The dealers that did not get my business: Hassett, Grand Prix, and East Hills. If looking for a Subaru don't waste your time and go direct to Star Subaru. More

trustful service Never go koeppel subaru compare with star subaru. Koeppel Will charge $149 as start fee! I left this place in 38 mins after I rebooted my car computer Never go koeppel subaru compare with star subaru. Koeppel Will charge $149 as start fee! I left this place in 38 mins after I rebooted my car computer. They even wanted to charge my car parts for $800 but my car was fine until now, they just wanted to add this service for the money. They are not a reliable store. Star subaru is a much reliable and helpful place for all subaru owners. More