Star Subaru

"Stress-free new car buying" Will Vergez was personable, friendly, honest and above all, patient and understanding. He spent a lot of time with me and answered all my questions, Will Vergez was personable, friendly, honest and above all, patient and understanding. He spent a lot of time with me and answered all my questions, allowing me the time needed to make this major purchase I highly recommend him and the dealership. More

Friendly family like place! Buying a car can be very overwhelming. The staff at Star Subaru was so friendly and helpful, especially Will Vergez. He was incredibly knowledgeable Buying a car can be very overwhelming. The staff at Star Subaru was so friendly and helpful, especially Will Vergez. He was incredibly knowledgeable and really listened to what me and my fiance wanted. He made the whole experience easy, fast, and convenient. I highly recommend not only a Subaru vehicle but also Will, you're in good hands with him! More

Instant Fan! Professional & Genuine It's All About Lou! Here's a guy who asked for my name and introduced himself by name over the phone before we even talked business. He sounded sincer It's All About Lou! Here's a guy who asked for my name and introduced himself by name over the phone before we even talked business. He sounded sincere, actually listened to what I had to say and took my theory on what the problem was into consideration. That struck an immediate chord with me. (turned out my theory was correct!). I'm not used to good Customer Service in NYC, but he was absolutely wonderful from the moment I called to the moment I picked up my car after the work was completed. There was a little bit of a hiccup when the wrong part came in, but he immediately called and kept me informed. I got the car back and everything I had asked for was completed professionally. I will definitely be returning to Lou. A new reason, among many, why I drive a Subaru. More

Best Ever New Car Experience Fast, smooth, easy transaction. Car sales handled as they should be. Great pricing upfront without a hassle. Very professional and knowledgeable staff Fast, smooth, easy transaction. Car sales handled as they should be. Great pricing upfront without a hassle. Very professional and knowledgeable staff. Looking forward to a long, lasting relationship. More

Second Lease Looked around for second lease option at other dealers and it was a horror., Decided to lease a 2nd time through Star Subaru after David and Douglas Looked around for second lease option at other dealers and it was a horror., Decided to lease a 2nd time through Star Subaru after David and Douglas made things more enjoyable and helpful of what we were looking for with overall options and budgeting. Neither of them were pushy and David and Doug made sure we left feeling happy once we picked up the 16 Crosstrek. David had us out with the new car in fast amount of time (2 hours) with all the paperwork. More

rude, dismissive, jerk I normally don't write reviews online, but my experience here is pushing me to spare other people from sharing the same mistakes. Go to yelp and googl I normally don't write reviews online, but my experience here is pushing me to spare other people from sharing the same mistakes. Go to yelp and google reviews to get a more balanced look at the dealership. Here is why I don't think you should buy your car here: 1. They do not allow test drives. They only order cars for you, so there will nothing to test their sales pitches, other than the models on the floor. Often times, the models on the floor have been sold, so they lock the cars, and you can't even go in to sit in them. Subaru's are performance vehicles, what they lack in looks and design, they make up for in speed and engineering…so why would you come here with a high chance of not being able to sit in or even drive a performance vehicle? 2. They do not carry any cars in stock. That means they have less incentive to cut you a deal b/c they don't have stock to empty. Other dealers may have excess cars and can cut you a deal just to make the sale or reach monthly goals. Not here. 3. They do not negotiate. The salesman that I spoke with, Frank literally opened a binder and read me off prices. He proceeded close his binder and say "I don't want to waste any more of my time", after I asked if he could go lower on his price. First car salesman I've ever seen who refused to negotiate, he didn't even try to smooth talk his way around it. He became visibly upset at an offer below his first price that he gave me. Didn't smile, walks very slowly- imagine having this guy go back and forth with offers to the manager. (shaking my head) The salesmen here are glorified data entry pushers. They won't negotiate b/c they have no incentive to give you a deal. Do yourself a favor and visit another dealership. If you visit this dealership don't buy anything! this should be your ceiling (highest) price that any dealer should be able to beat and not give you an attitude about. More

Highly Competitive Pricing and Knowledgeable Staff Star Subaru offers highly competitive pricing and transparent deals. Generally my first and last stop, Doug, Gary, and David have sold my immediate fa Star Subaru offers highly competitive pricing and transparent deals. Generally my first and last stop, Doug, Gary, and David have sold my immediate family eight cars in the last six years. I have come to rely on David Huang's product line expertise and customer dedication. Douglas Filardo and Gary Zias have consistently worked diligently to retain my business. Expect to pay the price quoted, without hidden fees or gimmicks. I strongly recommend that anyone looking for a Subaru consult these individuals. More