Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,312 reviews
The best new car purchase experience in my life and I'm 66! I have been buying cars for almost 50 years and I have never returned to a dealership for a second purchase. Every time I purchased a car for tens of I have been buying cars for almost 50 years and I have never returned to a dealership for a second purchase. Every time I purchased a car for tens of thousands of dollars, the salespeople and dealer would still hustle and scam and pressure me with additional outlandish additional expenses (i.e.$65 for gas!). Will Vergez sold me a 2017 Outback at an excellent price, gave me a fair price for my trade in, and delivered the car exactly on time. Neither Will, nor the Manager Gary,Mpressured me with expensive additional upgrades. They offered, and respected my decision with a hand shake and thank you. WILL VERGEZ IS THE BEST AND MOST HONEST SALESPERSON IN THE CAR BUSINESS! More
Will Vergez is awesome! My husband and I were looking for a new car and decided on a 2017 Subaru Forester. Since Star Subaru was right in the neighborhood we stopped in on Oc My husband and I were looking for a new car and decided on a 2017 Subaru Forester. Since Star Subaru was right in the neighborhood we stopped in on Oct. 1st. Will Vergez came right over to us to help us. From the minute he started showing us the Forester we realized how knowledgeable and professional he was. We ordered the car that day and Will told us we would probably get it in at the beginning of December. He also told us that he will keep us updated every 2 weeks or so as he was getting info on the car, which he did. 5 weeks after we ordered the car I got the wonderful email saying my car will be in the next week. So 6 weeks after we ordered it, a full 4 weeks earlier than we thought we would. The day we picked up the car, Will sat with us for 2 1/2 hours going over every inch of the car, including the engine. He also told us that he will follow up with us after the weekend to see how everything is. Guess what? He called us today. Will is the most professional sales person we have ever dealt with. Thank you Will Vergez, we love our Car! More
Happy And Very Excited My father and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was patien My father and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was patient and explained all the features of the 2017 Forester. I would recommend Will to anyone interested in purchasing or leasing a car. The 2017 Forester has a nice ride and the technology is great! Thank you! More
Will Vergez is a shining star, providing exemplary service! Will Vergez of Star Subaru is the most professional, knowledgeable, and courteous car sales professional with whom we have ever had the pleasure of de Will Vergez of Star Subaru is the most professional, knowledgeable, and courteous car sales professional with whom we have ever had the pleasure of dealing. Will took the time to explain to us all of the important features of the 2017 Subaru Legacy. He provided a wealth of information in an understandable and respectful way. Will optimized the test drive experience by educating us on the car's technology before, during, and after the test drive. He diligently and patiently searched and found the car we wanted equipped with all of the features we were seeking. Will was thorough in following up until we received the car, and checking in thereafter to ensure complete satisfaction. He is a tough act to follow. Will sets an unparalleled standard that all car sales professionals should aspire to reach, More
Bad service I called 2 weeks ago to report a problem. An oil leak on top of the engine. Service rep. Said it could be nothing. Clean it up. Check the leak and i I called 2 weeks ago to report a problem. An oil leak on top of the engine. Service rep. Said it could be nothing. Clean it up. Check the leak and if it comes back call him again. I checked 3 days lter. And the leak is there again. I called the service rep Lou answered. I told him I have an oil leak and need an appointment. Also mentioned the A/C problem.when the A/C is on the engine vibrates. He said it was normal . I told him to make appointment. And Sept 10. I was the first customer. When I got to the counter. Louis said I was put in for an oil change. And I said no. I have an oil leak. Lou complained he has 2 guys for oil change only. I step out to make a call. I see my car being driven out the service yard. That is bad service . Lou did not even try to help me.nor ask me if I was finished with the service dept. Just drive my car out of the yard. I am really upset at this bad service and the rudeness that I had to deal with. More
pano or whatever his name is--terrible sales person I have purchased several cars as well as leased in the past. I have never dealt with such unprofessionalism as your staff/establishment has shown. the I have purchased several cars as well as leased in the past. I have never dealt with such unprofessionalism as your staff/establishment has shown. the car I was going to lease and came back after being told it would be brought to the dealership for me, for was sold to another customer. I will make sure that I relay what kind of establishment your dealership is to every person that I come across when I am asked about Subaru's. not even a phone call so I don't waste my time coming to the dealership and taking off from work early. Just Unbelievable how you treat potential customers More
Thank You, Will Verguez! Subaru Forester is a Great Car! My husband and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was pat My husband and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was patient, not pushy, and explained all the features of the Forester. I would recommend Will to anyone interested in purchasing a car. In fact, we recommended him to a friend who is in the process of purchasing a Forester as well. The 2017 has a nice ride and technology has markedly improved! The look and feel of it is great! More
Stress Free Our Sales Representative, Will Vergez, was the most helpful and accommodating salesman, he was very informative on all aspects of the vehicle and was Our Sales Representative, Will Vergez, was the most helpful and accommodating salesman, he was very informative on all aspects of the vehicle and was able to answer all questions, he made car buying a stress free experience. The dealership showroom was very nice and presentable and everyone else there were very nice also. More
Highly Recommend Star Subaru / Will Vergez! I am very pleased with my new Subaru Legacy and highly recommend Star Subaru and Will Vergez. Will took the stress out of buying a new car with his I am very pleased with my new Subaru Legacy and highly recommend Star Subaru and Will Vergez. Will took the stress out of buying a new car with his welcoming personality and incredible knowledge. Will kept me informed of the status of my car from the factory to the dealership. I appreciate his attention to detail and ability to easily go over all the features of the car. He answered questions I didn't even know I had, which put me at ease. I also want to mention Gary Zias in Finance. He carefully and clearly explained the terms and different maintenance / warranty options available to me. Thanks to Will and Gary for a stress free car buying experience. More
We couldn't be happier with our experience! We could not be more pleased with our experience in leasing our new car. Will Vergez was friendly and helpful from the very beginning. I would recomme We could not be more pleased with our experience in leasing our new car. Will Vergez was friendly and helpful from the very beginning. I would recommend anyone looking for a car to work with Will at Star Subaru! More