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Star Nissan - Service Center

Bayside, NY

4.7
2,304 Reviews
Call Service Center (888) 457-6717

2,302 Reviews of Star Nissan - Service Center

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May 02, 2024

received great service by the staff, very helpful and the waiting time was not too long. More

by DHANPAULTHARAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Star Nissan responded

Hello Dhanpaultharay ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
May 02, 2024

They did a bad job in regards to customer service. I had a very bad experience More

by GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Ljajcevic
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Star Nissan responded

George, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (718) 423-0500 so we may assist you in moving forward towards a resolution. Best Regards, Diana Ljajcevic Director of Business Development

Helpful
May 02, 2024

I am able to make an appointment online however when I arrived I was told appointments don’t matter and aren’t honored it is first come first serve. It was a huge disappointment as when you make an appoin More

by Bmkosmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Report | Print
May 05, 2024 -

Star Nissan responded

Bmkosmas, we regret to hear that you had this experience with us. Please reach out to us at (718) 423-0500 so we may assist you in moving forward towards a resolution. Best Regards, Diana Ljajcevic Director of Business Development

Helpful
April 30, 2024

Scheduling my appointment was extremely easy and quick. My service was performed relatively quickly. Rob was great More

by darrylfphills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Star Nissan responded

Hello Darrylfphills ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
April 27, 2024

I always use this dealership. I find them to be knowledgeable, helpful, and accommodating. My original sales rep. has since moved on, but Bobby is really good. More

by crownjewel40
Recommend Dealer
Yes
Employees Worked With
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Star Nissan responded

Hello Crownjewel40 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
April 25, 2024

Every one I dealt with were very polite and was very professional with great customer service skills More

by jairambalram1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Apr 30, 2024 -

Star Nissan responded

Hello Jairambalram1953 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
April 25, 2024

They had the part that had to be ordered and work was done in a timely manner. More

by h2krell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lasso
Report | Print
Apr 30, 2024 -

Star Nissan responded

Hello H2krell ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
April 25, 2024

Star Nissan is a great place to buy a car. They are very honest and upfront and put you at ease during the car buying experience. You do not feel pressured while you are there and feel comfort More

by N1CKY08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Star Nissan responded

Hello N1cky08 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
April 25, 2024

Great service center. Andy is great! I always go to him when I need service done. More

by PALMIOTTI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Apr 30, 2024 -

Star Nissan responded

Hello Palmiotti6 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Helpful
April 23, 2024

I trust my car with them . They treated me well for over 26 years. They spot problems when they are small. You can make appoints in a timely manner. For me they the best More

by ARIA2MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy who works service department
Report | Print
Apr 30, 2024 -

Star Nissan responded

Hello Aria2martin ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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