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Star Nissan - Service Center

Bayside, NY

4.7
2,462 Reviews
Call Service Center (888) 457-6717

2,462 Reviews of Star Nissan - Service Center

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November 11, 2024

Great service as usual! Thank you Joshua Lasso for helping my vehicle get serviced. It was top-notch and expedient. More

by Lavender184j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lasso
Report | Print
Nov 12, 2024 -

Star Nissan responded

Hello Lavender184j ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

November 10, 2024

Quick very nice to talk to he’s name was Andy very good customer service he should get a promotion.. More

by NADIML2002
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
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Nov 12, 2024 -

Star Nissan responded

Hello Nadiml2002 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

November 10, 2024

Service went well and on time. They were courtious and professional and at a fair price. More

by bushisover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Star Nissan responded

Hello Bushisover ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

November 10, 2024

Inaccurate prices from the site and the actual service location. Online price charged 280 for the exact services I asked for which ended up being 370. The guy tried to initially charge 499 when I asked fo More

by nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don’t know who
Report | Print
Nov 14, 2024 -

Star Nissan responded

Nan, we regret to hear that you had this experience with us. Please reach out to us at (718) 423-0500 so we may assist you in moving forward towards a resolution. Best Regards, Diana Ljajcevic

November 09, 2024

Great outstanding service. Service advisor excellent and take care of problem without hesitation and completes work with excellence. More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Star Nissan responded

Hello Cal ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

November 09, 2024

Upon arrival check in was fast and service was done less than an hour , Checked in at 9:00am and checked out at 9:45 am More

by rapinrazz42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Star Nissan responded

Hello Rapinrazz42 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

November 07, 2024

Always prompt courteous service. Service was completed ahead of the estimate given. The mechanic was also permitted to make a ride along in an attempt to hear the noise complaint I h More

by GEORGE.BAGLIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Star Nissan responded

Hello George.baglieri ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

November 02, 2024

They took 2 weeks to change a starter I had to complain to the manager or it would have taken longer More

by MUSACCHIAJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Star Nissan responded

Musacchiajoe, we regret to hear that you had this experience with us. Please reach out to us at (718) 423-0500 so we may assist you in moving forward towards a resolution. Best Regards, Diana Ljajcevic Director of Business Development

November 01, 2024

I've been a star customer for 35years and ronnie morales and Robert are the best and take good care of me! that's why I come back@@ More

by PAUL1251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Humphrey Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Star Nissan responded

Hello Paul1251 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

October 31, 2024

Very nice and well informative employees got my car back within a few hours with details on what was wrong More

by HUSSAINZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Sookram
Report | Print
Nov 06, 2024 -

Star Nissan responded

Hello Hussainz71 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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