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Star Nissan - Service Center

Bayside, NY

4.7
2,410 Reviews

2,410 Reviews of Star Nissan - Service Center

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June 30, 2018

very friendly,diligent,and professional. Every employee was very friendly. I've been to Star Nissan many times and have never had a bad experience. Not pushy,tell you exactly what you need an More

by mikedup62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cedeno, Elliott Rothman
Jul 02, 2018 -

Star Nissan responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; I will be sure to share it with the team! Best, Christine Mangione, Customer Relations Manager, 7184230500

June 30, 2018

Quality service The service is very good, but waiting time is little longer. The employee are nice. I trust the service because of the quality. I'd like to recommend More

by tchenmpan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tina Hou
Jul 02, 2018 -

Star Nissan responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Christine Mangione, Customer Relations Manager, 7184230500

June 30, 2018

Very professional Dropped off vehicle and service center not only gave me a ride home but finished service fairly early and did a diagnostic of other issues. Pretty ha More

by JOELSHAW42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Morales
Jul 02, 2018 -

Star Nissan responded

Thank you for the kind words, Joel. We're completely committed to providing top quality service and I'm thrilled to hear that your experience reflected this dedication.  I appreciate the time it took for you to give us this feedback.  At Star Nissan, we value our customers and we look forward to seeing you down the road. Best, Christine Mangione, Customer Relations Manager, 7184230500

June 26, 2018

Pleasant experience and speedy. Convenient location. Clean and speedy. Employees are very nice an mannerly. Prices are moderate. Coffee in the waiting room makes our wait more pleasa More

by SONIABEZDIKIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the agent who took care of me. he was wonderful. sorry!
Jun 29, 2018 -

Star Nissan responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Star Nissan. If there is anything more that we can do, please come back and see us again. Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

June 24, 2018

great and honest service; clean facilities I love Star Nissan. I trust them and I feel they do competent and honest work. I feel very comfortable servicing both my cars there More

by AZIZAAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Casiano, Barry Ranjbar
Jun 29, 2018 -

Star Nissan responded

Thank you for the positive review, and thank you for trusting us with your vehicle! Drive safely and always feel free to reach out with any service questions. Best, Christine Mangione, Customer Relations Manager, 7184230500

June 21, 2018

Tried to scam me Did not like this place at all. Told me my brakes were shot, I took the car elsewhere and they said my brakes are perfect. No amenities in the waiting More

by Unhappy Client
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Do not want to get anyone in trouble
Jun 29, 2018 -

Star Nissan responded

I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to Star Nissan. We appreciate you taking the time to share your experience and leave this review. Reviews like these help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

June 19, 2018

Great fix of my new pathfinder Great service department definitely recommend using them again the waiting area could use a little updating it wasn’t as nice as the Subaru dealership More

by BRACEMAN2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucas Cedeno, Jerry Decanditis
Nov 08, 2018 -

Star Nissan responded

BRACEMAN2000, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

June 19, 2018

Great Service/ Polite Staff Came in for the first time on a Saturday morning because the Great Neck Nissan dealership up and left town without any word to me. I had a notice on m More

by BRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronney Morales
Nov 08, 2018 -

Star Nissan responded

Bri we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Christine Mangione, Customer Relations Manager, 7184230500

March 24, 2017

horrible service department . go elsewhere !! called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the num More

by drsdet
Customer Service
Recommend Dealer
No
Employees Worked With
Other Employees : Theodoros M Theodorou, Elliott Rothman, Damien Veloz, Mark Siegel, Tina Hou
December 02, 2016

Bad Service consulting and repeat problem in 2 weeks Shrenik Dekhiwala is the worse service consulting I ever dealt with. Unprofessional, try to blame me for a loosen clamp in a brand new 2016 car becaus More

by KSny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shrenik Dekhiwala
Dec 20, 2016 -

Star Nissan responded

Our service manager Steve has reached out directly to this customer to offer our apologies for the manufacturer defect in workmanship the customer has been dealing with. Ultimately we were able to repair his vehicle and offered to replace the water logged carpet and floor mats if necessary. It's always our intention to do our best to rectify any situation that finds us with an unhappy customer regardless of whether it's the fault of the dealer or the manufacturer.

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