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Star Nissan - Service Center

Bayside, NY

4.7
2,410 Reviews

2,410 Reviews of Star Nissan - Service Center

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October 24, 2018

Battery check Purchased a battery elsewhere a year ago and there was a problem with the terminal that had to be fixed and a new battery installed. I came back to Ni More

by CMLOMANGINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
Oct 24, 2018 -

Star Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Christine Mangione, Customer Relations Manager, 7184230500

October 22, 2018

Fair service Provided good service although could not fix a defective seatbelt or tell me when replacement will come nor contact me since. How long must I wait? More

by DZIELEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves
Oct 24, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

October 21, 2018

Vehicle service Outstanding service, people are courteous, respectful, friendly and accomodating. The service is good. Waiting room is okay, comfortable with coffee. More

by D. San Agustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Star Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Christine Mangione, Customer Relations Manager, 7184230500

October 21, 2018

🤔🤔🤔🤔🤔 I came in for a inspection and an oil change I mentioned to the gentleman who was very nice and mentioned to him about the tire pressure gauge asking More

by Consumer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gentlemen
Oct 24, 2018 -

Star Nissan responded

Thank you for taking the time to provide us this feedback. At Star Nissan, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

October 21, 2018

Great service They went over the history of my vehicle ,informed me of my updates & maintenance of the vehicle , performed the service & had me on my way in a reaso More

by BIGJ9706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 24, 2018 -

Star Nissan responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Christine Mangione, Customer Relations Manager, 7184230500

October 21, 2018

Bad experience of the repair quality I sent my SUV there due to alert "Engine Service Soon". Fixed in one day with over $1,800 charge. The exact alert popped up after I drove just a day. More

by Wlchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Star Nissan responded

Wlchen, I am sorry to hear you did not have a pleasant experience with Star Nissan. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

October 17, 2018

Excellent service through the years at Nissan Excellent service through the years at Nissan. Everyone has always been friendly and helpful to me and my husband especially Ronny Morales in cust More

by MCASSPGTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Star Nissan responded

MCASSPGTT, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

October 17, 2018

Service of car The team was very helpful and service was great. Robert kept me informed of the progress of service being provided. Robert also arranged for transport More

by SUZANNE.MCNULTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert davila
Oct 18, 2018 -

Star Nissan responded

Thank you for the positive review, Suzanne and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Take care, Christine Mangione, Customer Relations Manager, 7184230500

October 16, 2018

Nissan service From the minute I arrive till I departed.Everyone very friendly.Especially Mr. Ronnie Morales very professional and knowledgeable to my concern. Highl More

by Tudor727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
Oct 18, 2018 -

Star Nissan responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Christine Mangione, Customer Relations Manager, 7184230500

October 15, 2018

Horrendous service! This service center is horrendous. They are liers, scammers and looking to make good money from of you the moment you walk in. I wil NEVER go back to More

by Neverbuyanissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Davila, ____ Morales
Oct 24, 2018 -

Star Nissan responded

Thank you for reaching out to us. It would appear that there was a miscommunication during your time spent with us, and I would like the opportunity to offer some clarification. Please reach out to me at your earliest convenience so I can personally handle it, and if possible, offer a resolution. I hope to hear from you soon. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

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