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This rating includes all service center reviews, with more weight given to recent reviews.
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2,291 Reviews of Star Nissan - Service Center
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July 04, 2018
Robert Davila ( service) adviser Very professional manner with full knowledge on my car and very good service on time what he did promise and made me very comfortable and very trustab Very professional manner with full knowledge on my car and very good service on time what he did promise and made me very comfortable and very trustable feeling on the service ! Thank you ! Robert ! More
by IAMBABCHUNG407
Verified CustomerEmployees Worked With
Robert Davila
Helpful June 30, 2018
Very professional Dropped off vehicle and service center not only gave me a ride home but finished service fairly early and did a diagnostic of other issues. Pretty ha Dropped off vehicle and service center not only gave me a ride home but finished service fairly early and did a diagnostic of other issues. Pretty happy with results. More
by JOELSHAW42
Employees Worked With
Robert Morales
June 30, 2018
Quality service The service is very good, but waiting time is little longer. The employee are nice. I trust the service because of the quality. I'd like to recommend The service is very good, but waiting time is little longer. The employee are nice. I trust the service because of the quality. I'd like to recommend this service center. More
by tchenmpan
June 30, 2018
very friendly,diligent,and professional. Every employee was very friendly. I've been to Star Nissan many times and have never had a bad experience. Not pushy,tell you exactly what you need an Every employee was very friendly. I've been to Star Nissan many times and have never had a bad experience. Not pushy,tell you exactly what you need and always done in a timely manner. More
by mikedup62
Employees Worked With
Fernando Cedeno, Elliott Rothman
June 26, 2018
Pleasant experience and speedy. Convenient location. Clean and speedy. Employees are very nice an mannerly. Prices are moderate. Coffee in the waiting room makes our wait more pleasa Convenient location. Clean and speedy. Employees are very nice an mannerly. Prices are moderate. Coffee in the waiting room makes our wait more pleasant. All in all it's an excellent Service Center. More
by SONIABEZDIKIAN
Employees Worked With
I don't remember the name of the agent who took care of me. he was wonderful. sorry!
June 24, 2018
great and honest service; clean facilities I love Star Nissan. I trust them and I feel they do competent and honest work. I feel very comfortable servicing both my cars there I love Star Nissan. I trust them and I feel they do competent and honest work. I feel very comfortable servicing both my cars there More
by AZIZAAA
Employees Worked With
Julio Casiano, Barry Ranjbar
June 21, 2018
Tried to scam me Did not like this place at all. Told me my brakes were shot, I took the car elsewhere and they said my brakes are perfect. No amenities in the waiting Did not like this place at all. Told me my brakes were shot, I took the car elsewhere and they said my brakes are perfect. No amenities in the waiting room as mentioned on their website. More
by Unhappy Client
Employees Worked With
Do not want to get anyone in trouble
June 19, 2018
Great fix of my new pathfinder Great service department definitely recommend using them again the waiting area could use a little updating it wasn’t as nice as the Subaru dealership Great service department definitely recommend using them again the waiting area could use a little updating it wasn’t as nice as the Subaru dealership next door but all in all everything was very nice and definitely would go back there again More
by BRACEMAN2000
Employees Worked With
Lucas Cedeno, Jerry Decanditis
June 19, 2018
Great Service/ Polite Staff Came in for the first time on a Saturday morning because the Great Neck Nissan dealership up and left town without any word to me. I had a notice on m Came in for the first time on a Saturday morning because the Great Neck Nissan dealership up and left town without any word to me. I had a notice on my car to maintain tires and since I didn't know if it was a bigger problem then just putting air, decided to come to this service center. I also was due for an oil change. Ronnie was really very helpful to me and sympathetic to my plight. He told me that he should have me out in about an hour and he had me out before the hour. Very low key waiting room area. More
by BRI
Employees Worked With
Ronney Morales
March 24, 2017
horrible service department . go elsewhere !! called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the num called 9 am and was told I had to call a different number than the one listed online. I called the new number I was given and a recording said the number was disconnected. i proceeded to text someone who told me I would get a callback very soon. Three hours later....no call. I tried texting again and was again told I would get a call "soon'. however I was given a different number to call. After waiting another 3 hours I called the number which rang about 12 times. I was prompted to leave my name and number and they will call back. still waiting.... what a waste of a day !!!! maybe the sales dept. is good but God forbid you need service. totally disgusted with their service. BEWARE !! More
by drsdet
Employees Worked With
Other Employees :
Theodoros M Theodorou, Elliott Rothman, Damien Veloz, Mark Siegel, Tina Hou
