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Star Nissan - Service Center

Bayside, NY

4.7
2,410 Reviews

2,410 Reviews of Star Nissan - Service Center

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July 11, 2024

The staff is kind and helpful, all my questions were answered. The waiting room is also comfortable. More

by adrianaloor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Star Nissan responded

Hello Adrianaloor ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

July 10, 2024

Our Nissan came out almost worse than it came in. They replaced the starter but did not check to see that the gears attached to it were 'ok'. so there is a grinding sound with each and every startup. More

by TDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Star Nissan responded

Tda, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (718) 423-0500. Best Regards, Diana Ljajcevic Director of Business Development 718-42-0500

July 08, 2024

Joshua was great at the desk and provided a very seamless and professional experience for me. He always had my best interest at heart and ensured my car got everything it needed. Very honest and transparent More

by selahcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 10, 2024 -

Star Nissan responded

Hello Selahcho ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

July 08, 2024

They are great. They advise and recommend what needs to be done to your car More

by ASHOOKRAMESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Star Nissan responded

Hello Ashookramesh ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

July 07, 2024

I like Star Nissan . I trust them completely and I especially appreciate the good advice I get from Mr. Robert Davila . he is an excellent service manger and i trust him More

by AZIZAAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila
Jul 10, 2024 -

Star Nissan responded

Hello Azizaaa ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

July 07, 2024

Service was good, we would recommend this shop to other people. Oil change took about 2hrs More

by ADIANAZABAL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Star Nissan responded

Hello Adianazabal12 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

July 07, 2024

Had my car checked out two months ago due to ac not working and was told car only needed coolant but price of coolant was expensive so decided not to have any Freon placed in. I went on vacation and ca More

by mabelguan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Star Nissan responded

Mabelguan1, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (718) 423-0500. Best Regards, Diana Ljajcevic 718-423-0500

July 05, 2024

I just bought my 5th car from Star Nissan. I am always happy with our customer service. In this particular purchase our salesman Bob was very easy to work with. He was amazing and made the pro More

by alexiapapadopoulos1
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Star Nissan responded

Hello Alexiapapadopoulos1 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

July 05, 2024

Always great service . Brand new tires aligned ans installed and right on time thank you once again . More

by PGPESANTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Star Nissan responded

Hello Pgpesantes ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

July 05, 2024

3 hours for an oil change? I never heard such a thing! I'm 82 years old! More

by chuck950
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Star Nissan responded

Chuck950, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (718) 423-0500. Best Regards, Diana Ljajcevic Director of Business Development

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