Star Nissan

Excellent Service Went to Star Nissan when looking for a new vehicle. Left very satisfied with a new Nissan Rouge. Customer Service is great too I usually get an immedi Went to Star Nissan when looking for a new vehicle. Left very satisfied with a new Nissan Rouge. Customer Service is great too I usually get an immediate response from their employees. More

Had better expectations...was a no show Had a 4pm appt this afternoon. Was in constant text/chat both to confirm the appointment, and admittedly we were 15 minutes late. We were driving in Had a 4pm appt this afternoon. Was in constant text/chat both to confirm the appointment, and admittedly we were 15 minutes late. We were driving into the city from Round Lake (30 something miles away). Let Rebecca Lyons (our contact via True Car) know via text and told the fellow at the desk who promptly paged her know we were there. Sat in front for 45 minutes. No show. We got up and went to the next dealer in our list. I was a bit surprised considering the high rating here...but I can't give them the benefit of the doubt, because a simple return text saying they were tied up or something came up would have gone a long way to make up for the wait. I guess they looked at us through their camera and figured we weren't worth taking care of. :) More

Bill Werner made a good experience EXCELLENT When I review my experience at Star Nissan, I should logically evaluate the entire experience. That being said, my initial rating was "good." I have When I review my experience at Star Nissan, I should logically evaluate the entire experience. That being said, my initial rating was "good." I have to admit that the wait for getting financing on the car lease finished took a little while, but was that because of the customer workload? Near the lunch period? Or maybe was it to sync up the time the new vehicle needed to be made beautifully street legal? The reason doesn't matter now. Bill Werner was my agent and because of his attention to details, I can happily give this dealership an excellent rating. I have been a customer of Star Nissan in the past and Bill helped me learn that this place doesn't just churn out leases and sales, but actually cares about the feelings of the driver, his/her past, family, hopes and desires. If it wasn't for his service to me and my wife...that excellent rating would have been "fair" at best! Thank you Mr. Werner. You are truly a professional. More

Star Nissan Review I had an amazing experience at Star Nissan. I highly recommend working with Brian Magee who made my experience incredible. He was easy to work with an I had an amazing experience at Star Nissan. I highly recommend working with Brian Magee who made my experience incredible. He was easy to work with and really listened to my needs. I will go back in a heartbeat if I ever need another Nissan. More

Flawless pleasant transaction First of all I would like to thank salesman Tom Carbonneau for pleasant car buying without any pressure with a couple conversations.Quick decision fro First of all I would like to thank salesman Tom Carbonneau for pleasant car buying without any pressure with a couple conversations.Quick decision from used car manager Dalila Dedic no time waisting there.Great professional service from financing expert Fred Kudroff - no unnecessary steps to get you out the door.One of rear cases when you like to go back to some car dealership.Five stars for Star Nissan Alvidas Gladstein More

low pressure attentive would definitely recommend a visit if considering a used car purchase. Jerry was super. Worked with me for a couple months calling (not to often) when would definitely recommend a visit if considering a used car purchase. Jerry was super. Worked with me for a couple months calling (not to often) when cars fitting my needs were available. I had a total comfort zone that I had a fair and honest salesperson. Finance guy (Fred) was just as nice even brought me back when he discovered the day after my purchase a small error he made (to my advantage) for an immediate fix More

Great experience at Star Nissan Brian McGee at Star Nissan was fantastic to work with. As much as I dread the process of buying a car, Brian and his colleagues made this a very toler Brian McGee at Star Nissan was fantastic to work with. As much as I dread the process of buying a car, Brian and his colleagues made this a very tolerable and actually pleasent experience. Very fair, transparent and willing to go the extra mile to make customers feel good about buying there. More

New rogue lease Was at the dealership on Friday the 20th of March Needed maintenance on my 2012 rogue . Looked at the 2015 SV Rogue . Sat down with Steve Hara and Bil Was at the dealership on Friday the 20th of March Needed maintenance on my 2012 rogue . Looked at the 2015 SV Rogue . Sat down with Steve Hara and Bill Werner to check out pricing. I have always purchased my dozen or so cars in the past from Star Nissan but this time I was given all the information I needed from Bill and decided to lease the car. I usually change out cars every 3 years or so leasing gave me the option to do this and save a lot of money over the term of the lease. Great dealership and service Lets face it we lose so much equity when we purchase leasing is a good option. Thanks also to Bruce Burger for making it happen will continue to do business with this dealership like I have over the last 20 years. Mike Vonesh More

New car purchase I have been a long time Star Nissan customer and whether it was the first time I purchased my car or this most recent purchase, the service and sales I have been a long time Star Nissan customer and whether it was the first time I purchased my car or this most recent purchase, the service and sales has only been getting better and better. From the friendly, informative, internet contact with Rebecca Lyons, to the salesman, Jim Steele, the entire process was simple and smooth. Thanks to the staff for making our purchase a great deal!! More

The best dealer in Chicago area I bought my first car at Star Nissan few years ago and it was a wonderful experience.During that time i was coming to this dealership for service not I bought my first car at Star Nissan few years ago and it was a wonderful experience.During that time i was coming to this dealership for service not because is close to my house ,but the facility and everybody in the service department are second to none-especially Adam,he is the best.Recently i was looking for a second car and i met Brian Magee.He was so honest and helpful.We have talked few times and at the and he went beyond my expectations to help me.Needless to say i bought a car and i am so happy.I will recommend Star Nissan and Brian to everybody.THANK YOU More