Star Nissan

they both took time out to help me locate a car just for me and the price and aswelln insurance.... great going.... very pleasant... i even referred my youngest brother to them both and he drove out with wh me and the price and aswelln insurance.... great going.... very pleasant... i even referred my youngest brother to them both and he drove out with what he wanted and at a great price and of course the time and effect that they took out for us.... i would surely recommend more people. More

Bad customer service.The salesrep even sent us to buy the cars from the other dealers! stupid!The salesrep. was very abrupt and did not even consult his superiors for any price flexibility or incentives. cars from the other dealers! stupid!The salesrep. was very abrupt and did not even consult his superiors for any price flexibility or incentives. More

This is my second vehicle purchased from star Nissan and both times the service has been great. During my first purchase the vehicle that was ordered for me was incorrect but hey everyone is entitled to a m both times the service has been great. During my first purchase the vehicle that was ordered for me was incorrect but hey everyone is entitled to a mistake and I truly was impressed at the manner in which this was handled. My salesman Richard schutlz was vert accommodating and helpful. No hard feelings and I will continue to spread the word about the dealership. More

I give the Star Nissan team 5 points all the way for completely fulfilling great customer service, friendliness, quality of work, over all experience and price. They make you feel like at home and very completely fulfilling great customer service, friendliness, quality of work, over all experience and price. They make you feel like at home and very welcome from the moment you walk in till the moment you walk out. Everybody was just phenomenal on the day I went to get my car and right away Gus found what would be best for me and my college commuting needs and for my budget. Will definitely recommend to everyone. I love my new car! More

I went in to Star Nissan looking for a new, low priced Nissan Versa (the bottom of the line model appears to be extremely rare). My sales person worked with me to find a perfect very low miles used Versa, Nissan Versa (the bottom of the line model appears to be extremely rare). My sales person worked with me to find a perfect very low miles used Versa, and to hold it to my very tight budget. In the end, I feel I got the perfect car, the service was great and friendly, the usual "back room" routine was not the least bit coercive, and I left feeling I had gotten a great deal and a great car. Other staff was also very friendly, making the entire visit a pleasurable and stress free. More

I recently purchased a new Rogue and worked with Fred Braswell on the sale. He was very knowledgeable and helpful. I would recommend him to anyone interested in purchasing an Nissan. Every at Star Nis Braswell on the sale. He was very knowledgeable and helpful. I would recommend him to anyone interested in purchasing an Nissan. Every at Star Nissan is very professional Excellent customer service. My car buying experience was so easy! More

I just purchased a 2011 Altima from Star Nissan. The entire experience was very pleasant and stress-free. I found my sales person Lionel Benjamin to be very knowledgeable about the vehicle and his demea entire experience was very pleasant and stress-free. I found my sales person Lionel Benjamin to be very knowledgeable about the vehicle and his demeanor and professionalism helped with our decision as well. My wife and I appreciated his patience considering I was finishing out my GMC lease and needed a few weeks to get my finances in order before making the purchase. More

I recently purchased a 2011 Altima Hybrid from Star Nissan. My sales consultant, Charles Chung, as well as the sales manager, Tony, were exceptionally helpful and personable. I was looking for a spec Nissan. My sales consultant, Charles Chung, as well as the sales manager, Tony, were exceptionally helpful and personable. I was looking for a specific color hybrid that was not available that day at the dealership and they both did all they could to locate the hybrid which was achieved right away. Good phone follow through, Great guys, Great deal. More

I purchased my 1998 Altima from Star Nissan and while driving it more than 100,000 miles, I have been able to always rely on Star Nissan for maintenance and repairs. They have certainly come to know me driving it more than 100,000 miles, I have been able to always rely on Star Nissan for maintenance and repairs. They have certainly come to know me and my Nissan over the years and they have provided excellent customer service. That does not mean that there have not been a couple of slip ups, but they always do whatever it takes to correct the problem/issue. I rely on the quality of the parts and workmanship that they provide to protect me and my family. I highly recommend Star Nissan and plan to purchase my new Nissan from them. More

In November/December, 2009, I was baited and switched on the price, lied to, and as a "compromise", I had to accept "add-ons" that I didn't need or want, and have never used since. I lease three vehicles e the price, lied to, and as a "compromise", I had to accept "add-ons" that I didn't need or want, and have never used since. I lease three vehicles every three years for the past 20 years from Star - NEVER AGAIN. My loyalty is not appreciated and I will not be abused by them again. My husband and I run a big office together, so we don't have a lot of time to waste at a car dealership, especially when it is an open-and-shut-deal. After getting a phone call to come right now, Tommy kept us waiting for two hours when we came to sign papers and pick up my car. When we finally got in front of him, he took every phone call and conversed with every guy that poked his head into his office. Then we had to sit there quietly while he completed papers for another customer! Finally, he changed our terms and lease price, and was horribly rude and condescending to us. I wanted desperately to walk out without the car, but my husband convinced me to stay and just get it over with. Instead of leaving the dealership in a happy state of mind in a pretty little red Sentra, I drove it one mile directly to my home, parked it and didn't even look at it for three weeks. I love the car, but every time I drive it I am reminded of "Sleazy Tommy" and his success at nailing me for a higher lease price (and unnecessary add-ons) than I and the sales manager had already agreed to. Congratulations Nissan! Good job at getting those few extra bucks per month for 39 months. For what it's worth: Star's Service Department seems to do much better in achieving customer satisfaction, at least in my experience. More