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Star Motor Cars - Service Center

Houston, TX

4.8
321 Reviews

321 Reviews of Star Motor Cars - Service Center

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July 25, 2024

Though physically the dealership is totally outdated for the caliber of vehicles they are selling, the staff could not be more pleasant. More

by suzeqtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Service advisor was pleasant and knowledgeable. No issues getting loaner car. Pricing seemed fair. Easy check out. More

by GSCOTTSAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
July 20, 2024

The team at Star always does a great job. Had the Service B done on my MB. Teresa was able to get a better coupon for the work. It was done in a timely manner. Service work is always excellen More

by fweston33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
July 20, 2024

Their , mechanical service is Horrible. I have deen in 6 times to fix tge same thing. More

by JSB5595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
July 18, 2024

Carlos is the best at customer service although the entire front office is always friendly and willing to jump into action. The best Mercedes dealership in Houston. Have been going there for 35 years, More

by KWNEARTOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
July 17, 2024

Went above and beyond my expectations on the replacement of my cars windshield while I was away on travel. Well done! More

by george@kingdomracing.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Locascio
July 11, 2024

Courteous and on time. This has been on a continuons basis. Looking forward to the next visit . More

by HUBERTSOVANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
July 07, 2024

Star motor MB is a trustworthy dealer for sales/svcs. They do honest work at fair pricing. More

by qsdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
July 01, 2024

I have worked with Carlos for many years he is professional, knowledgeable, customer oriented. I rely on his assessment of my cars situation and advice. What I am saying about Carlos also holds f More

by mlskalsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
For the ten years I have only felt with service. That’s Carlos
June 30, 2024

Fast appointment. Nice loaner car. Friendly and knowledgeable service representative. Easy loaner return and check out. More

by BLOOMINC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzales
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