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Star Motor Cars - Service Center

Houston, TX

4.8
347 Reviews

347 Reviews of Star Motor Cars - Service Center

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October 08, 2024

Very professional, in and out in a day. Even reminded me that my inspection was past due and performed the service. More

by mwood77079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa - Service
October 05, 2024

They typically don’t have the best bedside manner, and they’re avoiding actually fixing the problem because it would require them to pay for their poorly-made sensors, saying that it’s “not covered.” We’v More

by karigana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Service was performed quickly for a fair price. What more can I say - 5 star! More

by reneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service. Great in all respects.
October 01, 2024

The service at Star Motors is the best I've ever had for my many cars I've owned over the years! I'm never made to feel silly or stupid; much the opposite, treated with respect and friendliness. More

by KYOUNG16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolos, Theresa, and Mike
September 28, 2024

Carlos in the service department is very professional and is an asset to the service department. . More

by rshauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Carlos
September 27, 2024

The service advisor was very professional and helpful and informed me when my vehicle would be ready, More

by llindsay_716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
September 24, 2024

Fabulous service . After formerly being at bigger dealerships I am so so pleased with the elite service that I received from Carlos and the entire team including George More

by Bgritz2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
September 22, 2024

Car bought 1 year ago and @800 miles driven- towed in with bad throttle body- no issue as I bought it as is. Video of car and photos taken before being towed as I wanted to document in event tow truck More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
September 21, 2024

Very friendly faces , professional and honest. Mike was very nice and answered my questions with full courtesy. More

by SHAFIA_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
September 19, 2024

Maintenance service was performed as states. I do have use of a nice loaner vehicle. More

by WSTRAVIS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Customer Service
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