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Star Motor Cars - Service Center

Houston, TX

4.8
323 Reviews

323 Reviews of Star Motor Cars - Service Center

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September 28, 2024

Carlos in the service department is very professional and is an asset to the service department. . More

by rshauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Carlos
September 27, 2024

The service advisor was very professional and helpful and informed me when my vehicle would be ready, More

by llindsay_716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
September 24, 2024

Fabulous service . After formerly being at bigger dealerships I am so so pleased with the elite service that I received from Carlos and the entire team including George More

by Bgritz2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
September 22, 2024

Car bought 1 year ago and @800 miles driven- towed in with bad throttle body- no issue as I bought it as is. Video of car and photos taken before being towed as I wanted to document in event tow truck More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
September 21, 2024

Very friendly faces , professional and honest. Mike was very nice and answered my questions with full courtesy. More

by SHAFIA_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
September 19, 2024

Maintenance service was performed as states. I do have use of a nice loaner vehicle. More

by WSTRAVIS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Customer Service
September 18, 2024

Always fast and friendly. Great staff. Very quick to respond and provide estimates. Thank you! More

by ROBERTBKIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Teresa
September 17, 2024

Great service. Car was returned quickly with no problems. Teresa smart is a great service advisor. More

by sl_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa smart
September 14, 2024

Star Motors provides excellent customer service and support. We are ver satisfied with this fine dealership More

by JPARSONS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Maybe the oldest car in service for Wednesday, 9/11. Quick out for service on a c230, 2006. More

by drrichards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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