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Star Motor Cars - Service Center

Houston, TX

4.8
347 Reviews

347 Reviews of Star Motor Cars - Service Center

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November 22, 2024

Explained, in detail all the work done to my Volvo. Service Department is first class. More

by RSOLIS42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Raul, Joe
November 22, 2024

Service Rep Teresa Smart consistently takes excellent care of my GLE450 Service needs. She is professional, efficient, proactive and kind. Her commitment to excellent customer service is a big reason why More

by cheesytexan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
November 20, 2024

This is the most trustworthy customer service I’ve ever received! Carlo and crew are simply the best More

by emilieerwinhebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
November 15, 2024

Theresa is extremely professional and competent. Her service is flawless as well as the service techs. More

by DEAN_SLOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Smart
November 15, 2024

Theresa did a great job getting me scheduled and having the car ready in a very timely manner. It is always a pleasure dealing with Teresa and Star Motor Cars. I have never had an issue with them. More

by andy@lipowoil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
November 14, 2024

Theresa in service does a great job. That is my complete review. Nothing further to add. More

by JF3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Smart
November 13, 2024

Star has experienced and knowledgeable service advisors. Theresa Smart is my service advisor and she always provides a clear explanation of work required and gives her professional opinion regarding servic More

by david@falconpartnersltd.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Diskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
November 09, 2024

Carlos was excellent and everything went as expected from the loaner to timing of the work on my car. More

by rich.kieval10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
November 08, 2024

Mike took great care of my car! So far so good with the chip correction More

by sharpdas4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Diskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The service advisor was helpful and flexible. There was a paper mate to ensure my floor mats were clean after servicing - this is good. More

by SAMVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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