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Star Motor Cars - Service Center

Houston, TX

4.8
323 Reviews

323 Reviews of Star Motor Cars - Service Center

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October 15, 2024

My recent service call handled by Teresa Smart was professionally managed and efficiently performed. Even some unexpected service needs were taken care of promptly and I couldn’t be more satisfied wi More

by ReedGroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart-Service
October 15, 2024

They got the work done on time and were friendly as well as comprehensive. Thank you More

by WBROOKEHAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
October 12, 2024

Very professional atmosphere excellent work and advice as usual highly recommend Star motorcars service department. More

by kellehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlis
October 11, 2024

Easy to schedule appointments, quick turnaround on service. They always have loaner cars available. Would recommend! More

by KALENACAVANAGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
October 10, 2024

Very conveniently located. Cars are beautiful, but the staff is barely helpful or friendly, unfortunately. More

by NADINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
October 10, 2024

They are very accommodating and the service is very thorough. I’ve used Star Motors service for many decades. More

by ARAIZNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
October 08, 2024

Very professional, in and out in a day. Even reminded me that my inspection was past due and performed the service. More

by mwood77079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa - Service
October 05, 2024

They typically don’t have the best bedside manner, and they’re avoiding actually fixing the problem because it would require them to pay for their poorly-made sensors, saying that it’s “not covered.” We’v More

by karigana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Service was performed quickly for a fair price. What more can I say - 5 star! More

by reneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service. Great in all respects.
October 01, 2024

The service at Star Motors is the best I've ever had for my many cars I've owned over the years! I'm never made to feel silly or stupid; much the opposite, treated with respect and friendliness. More

by KYOUNG16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolos, Theresa, and Mike
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