Star Motor Cars - Service Center

The lotus parts guy is awful customer service was pretty terrible. needs some work in that dept. hope they get their at together. this place is going down hill pretty fast. customer service was pretty terrible. needs some work in that dept. hope they get their at together. this place is going down hill pretty fast. More

Dealing with Tim in the service department was a real pleasure. I really appreciated how he kept me informed the whole time my Aston Martin was being serviced. pleasure. I really appreciated how he kept me informed the whole time my Aston Martin was being serviced. More

Have had mostly pretty good and one very bad service experience. <br>Overall mixed emotions about this dealer. Biggest aggravation is the policy (which is apparently a Mercedes factory policy) of not p experience. <br>Overall mixed emotions about this dealer. Biggest aggravation is the policy (which is apparently a Mercedes factory policy) of not providing loaner cars when yours is in for service. All they do is subsidize a rental car to the tune of $25 a day, and you know what kind of car you can rent for that. Of course this wouldn't be so bad if my car was not in for service so frequently.<br> More