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Star Motor Cars - Service Center

Houston, TX

4.8
383 Reviews

383 Reviews of Star Motor Cars - Service Center

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October 13, 2023

They are awesome at the service center. They fix the issue why I waited. Very friendly. Wish they were a lot closer to where I live More

by NANCY.TISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 13, 2023

Best dealer/ service I ever visited ! !Very courteous staff and best of all zero arrogance from everybody. ( I also liked the coffee ) !!!! More

by DESHONJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
October 13, 2023

Carlos at Star Motors was courteous, timely, helpful and thorough. Everyone there is ver accommodating. More

by bunnymcclendon
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Tony Scherler was a great Salesman! Teresa Smart, Service Advisor, was very responsive and knowledgeable about the issue with my S450 Lane Keeping Assist error message. The Servic More

by RANDLERB0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Scherler
October 12, 2023

Great customer service! Teresa Smart, my service advisor was fantastic, she was courteous and professional! My service appointment was easy to schedule and the service was f More

by sherronda.sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
October 12, 2023

Theresa Smart is the reason I am loyal customer. Absolutely the best service all the time More

by sswedlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa smart
October 11, 2023

Stellar experience. Star went above and beyond. Robert Telada is the best. Thank you for your help More

by tscherler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza, Robert Telada
October 10, 2023

Carlos helped me in the service department. He was very helpful, set me up with a driver car and turned the service around in one day. More

by CHARLIE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

I continue to come to Star Motor Cars because of the exceptional service department, particularly the service provided by Teresa Smart. More

by raysaillant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart, Service Advisor
October 10, 2023

Always greeted with a smile by all the employees. They always let me know approximately when the service will be completed. It gives me an opportunity to work on other things. More

by MARYANNETYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Employees in Service Dept.
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