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Star Motor Cars - Service Center

Houston, TX

4.8
398 Reviews

398 Reviews of Star Motor Cars - Service Center

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December 09, 2023

There’s is an angel I am so lucky she is always amazing caring kind helpful and timely I couldn’t ask for more More

by ladan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
December 08, 2023

It was easy to schedule an appointment that was convenient for my schedule. Service was done promptly & I was back on the road quickly More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
December 06, 2023

Just for your information I have quit replying to your surveys due to the 15 work rule. Recommendation is be the customer. More

by MHUMPHREY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above.
December 02, 2023

The service was great, a little expensive on labor. Approx $200 in spark plugs and $750 in labor. It shouldn’t take that long to change spark plugs. But the service counselor is the best. He has been More

by faljazrawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
November 30, 2023

Very professional-in and out quickly while I waited. All problems resolved to my satisfaction. More

by CHARLES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Garza, Eddie O'Neal
November 29, 2023

They having been servicing by 2007 Volvo XC90 since 2009 and I have been pleased with the service and my service advisor Rick. They also service our 2020 Volvo XC90. More

by relong2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department/Rick
November 25, 2023

As a regular customer, I don't have difficulty obtaining a loaner if I need one. I trust Star to do the work that is needed and giving practical advice. They're friendly, too! More

by reneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
November 23, 2023

The service center and service manager Theresa are all outstanding. It's like coming to see family.... thank you very much More

by vjttwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa in Service - very outstanding
November 21, 2023

Great service . ! We have always been pleased . All the advisors are great to work with. More

by tej10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
November 18, 2023

As always Teresa was responsive, courteous and a pleasure to work with. She is awesome. More

by bpsartori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa smart
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