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Star Motor Cars - Service Center

Houston, TX

4.8
315 Reviews

315 Reviews of Star Motor Cars - Service Center

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September 13, 2023

I THINK star MOTOR cars is the best dealership because the personnel never changes and they are fabulous1 i deal with CARLOS AND i don't think anyone else could ever replace HIM!!! More

by gracekelly9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos!!!!
September 12, 2023

The Tyler, Texas store, refuses to do warranty on it so star motors Houston Tx sent us a vehicle and is working on our warranty items. They are so nice to come this far where we live. More

by NANCY.TISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

I have been using Carlos Garza as my service advisor for almost 20 years. He is always helpful and ready to help out. Car is always ready when expected. More

by ajeychandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
September 06, 2023

I can count on Teresa Smart to do what she says she will do when servicing my car -and on time! Her memory is encyclopedic and her car knowledge is amazing. She is always ready for a quick “drive through More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
September 01, 2023

Great cars and great service at Aston Martin Houston! I would strongly recommend them from my perspective. More

by MICHAEL.C.MCMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Efficient, reasonable, courteous My auto was in and out in quick time. Had great conversation with other customers. More

by PKINGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
August 31, 2023

Star has great people behind the desk and the wrench. Always helpful with my MB. More

by CKFUSELIER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 31, 2023

Teresa and Carlos are of great assistance when I drop off my 2006 diesel for service. The offer of a loaner at no charge is greatly appreciated! More

by LAVET66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa & Carlos in service dept
August 31, 2023

Teresa in the service department was fantastic as usual. Car repair was made quickly and it was available before my workday ended. More

by CELTICDRAGON1418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

$300 for an oil change and some washer fluid. No upfront explanation--just a surprise bill. It is enough to make me want to go trade this car in for another brand. Ridiculous. More

by ANDREWRRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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