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Star Motor Cars - Service Center

Houston, TX

4.8
388 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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388 Reviews of Star Motor Cars - Service Center

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December 29, 2023

Excellent service experience. Have used the dealership for years and will continue to do so. Teresa is the best! More

by JCALICUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
December 29, 2023

David Colbert is the best salesperson and Theresa Smart is the most incredible service specialist! I'm a loyal Star Motors client, just like my Dad was!!!! More

by preed8291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Smart
December 29, 2023

Best dealership! I will always buy my cars from you. Best service and sales and location More

by sherrymenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in service
December 27, 2023

Carlos always takes care of me in a timely and courteous manner. Work done correctly and on time. More

by patoutfw
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
December 27, 2023

I am extremely satisfied with the excellent personalized services provided by Carlos Garza at this dealership. I have a 17 year old car, but it still runs and feels the same as it was when first purchased; More

by KMASANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
December 23, 2023

Excellent scheduling, loaner, on time, Mike Fontes the best! Best service at any dealership ever. More

by raymfitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
December 23, 2023

Easy to schedule service appointment, quick drop off and loaner car, great techs, quick pick up. The way a service appointment should be. More

by BARRY.DVORACEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Mike in Service Dept.
December 22, 2023

Service personnel were great. Service performed in a reasonable amount of time and notification of vehicle being ready. More

by BALDUR.KRAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
December 22, 2023

Staff is polite, provided what is to be expected. in the future, also provided the estimated time frame More

by PHAATRICK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
December 22, 2023

There is never anyone waiting outside when you arrive for service. Nor is it clear whether to sit in your car and wait or to go somewhere. And if so, where? Horrible signage. More

by GEEPHIL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie O'Neal
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