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Star Motor Cars - Service Center

Houston, TX

4.8
320 Reviews

320 Reviews of Star Motor Cars - Service Center

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October 13, 2023

Tony Scherler was a great Salesman! Teresa Smart, Service Advisor, was very responsive and knowledgeable about the issue with my S450 Lane Keeping Assist error message. The Servic More

by RANDLERB0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Scherler
October 12, 2023

Great customer service! Teresa Smart, my service advisor was fantastic, she was courteous and professional! My service appointment was easy to schedule and the service was f More

by sherronda.sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
October 12, 2023

Theresa Smart is the reason I am loyal customer. Absolutely the best service all the time More

by sswedlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa smart
October 11, 2023

Stellar experience. Star went above and beyond. Robert Telada is the best. Thank you for your help More

by tscherler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza, Robert Telada
October 10, 2023

I continue to come to Star Motor Cars because of the exceptional service department, particularly the service provided by Teresa Smart. More

by raysaillant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart, Service Advisor
October 10, 2023

Always greeted with a smile by all the employees. They always let me know approximately when the service will be completed. It gives me an opportunity to work on other things. More

by MARYANNETYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Employees in Service Dept.
October 10, 2023

Carlos helped me in the service department. He was very helpful, set me up with a driver car and turned the service around in one day. More

by CHARLIE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

I’ve never been disappointed by the work done by Teresa Smart and the service team. They’re the best not only on routine maintenance but also on the small things that occasionally need fixing. More

by ReedGroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
October 06, 2023

Great service. Loaner available, prompt completion. Teresa is very knowledgeable and answers all concerns and issues. More

by SANICO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
October 03, 2023

This dealership has an outstanding sales and service team, they’re always pushing their best for me, the service team return my phone calls and explain in detail whatever it’s happening to my car, They More

by LAURAVFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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