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Star Motor Cars - Service Center

Houston, TX

4.8
320 Reviews

321 Reviews of Star Motor Cars - Service Center

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October 21, 2023

I have been Star Motor's customer for 12 years now. My service advisor is very courteous and accommodating. He is very helpful. More

by ALI.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
October 21, 2023

Mike Fuentes is my service person and he is always pleasant to work with. Everyone I've ever had contact with at Star Motors has been helpful and friendly. More

by mbtinbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fuentes
October 21, 2023

Michael was great communicated clearly. Very disappointed when I got my car home to see how dirty the inside was with greasy finger prints. More

by MB14TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
October 21, 2023

Service is outstanding. Team is very attentive and thoroughly. I have been a customer since 2096 when I bought my DB9. More

by Laurence.Daspit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Mike Fuentes my service person was most pleasant advising me about the recall on the fuel pump of my GLC300. He was totally professional when he checked me in and completed the service quickly within the tim More

by EWILLCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fuentes
October 18, 2023

customer service work was done. Work was done great. no loaner car needed. it was 25,000 mile tune up. More

by TBACA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
customer service person was very nice
October 18, 2023

Mike Fontes was as professional as usual in scheduling my appointment and getting me in and out of the dealership in a timely manner. More

by adavidschwarziii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
October 14, 2023

Great attentive service, this is the second attempt to fix the same issue in my new car with less than 2K miles, hopefully this time is finally fixed. More

by LUKSUSLUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

They are awesome at the service center. They fix the issue why I waited. Very friendly. Wish they were a lot closer to where I live More

by NANCY.TISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 13, 2023

Best dealer/ service I ever visited ! !Very courteous staff and best of all zero arrogance from everybody. ( I also liked the coffee ) !!!! More

by DESHONJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
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