Star Motor Cars - Service Center

I like the fact that Star Motors is locally owned and that their staff stay with them for a long time. Teresa Smart has been a great service advisor since I began using her after my previous service adv that their staff stay with them for a long time. Teresa Smart has been a great service advisor since I began using her after my previous service advisor retired. She is very knowledgeable about the cars and very friendly. More

The entire team is clearly dedicated to their craft and care a lot about customers having a positive experience with their cars! Bradley is extremely knowledgeable and goes the extra mile. care a lot about customers having a positive experience with their cars! Bradley is extremely knowledgeable and goes the extra mile. More

Teresa Sharp is great and other service staff are also. We’ve been customers of Star for over 40 years. We’ve been customers of Star for over 40 years. More

Reliable and efficient. Professional service. I did have to wait to make an appointment for a few weeks because of lack of a loaner car however, which was inconvenient for m Professional service. I did have to wait to make an appointment for a few weeks because of lack of a loaner car however, which was inconvenient for me. More

Teresa is a true professional and really knows her stuff when it comes to servicing my car. when it comes to servicing my car. More

Service is consistently good, communication is also excellent. Have been a customer for many years and recommend. excellent. Have been a customer for many years and recommend. More

Carlos did wonderful job to take care my car, keep me informed what is going on, and finished the work as I been told. Thanks! informed what is going on, and finished the work as I been told. Thanks! More

We were able to book an appointment on Saturday morning and the car was ready at lunchtime! and the car was ready at lunchtime! More

Carlos does a great job, he’s very professional and knowledgeable. I’m very satisfied! knowledgeable. I’m very satisfied! More

This dealership treats their customers with friendliness and consideration. They do excellent work, explain what my car needs and whether it is cost effective to do the work. They are polite and courteou and consideration. They do excellent work, explain what my car needs and whether it is cost effective to do the work. They are polite and courteous when I call to make an appointment and are gracious about loaner cars while my car is in their shop. This is a remarkable contrast to other Mercedes dealerships in Houston. My husband and I are so glad to have Star Motors take care of our cars. Star Motors DESERVES our loyalty. More