Star Motor Cars - Service Center

5 stars for fixing my ignition problem so fast. Minus 3 stars for the text that "We didn't find a washer leak" (that started after I had my brakes replaced in December). No notation on my receipt Minus 3 stars for the text that "We didn't find a washer leak" (that started after I had my brakes replaced in December). No notation on my receipt that it was checked. Washer fluid was empty when I picked my car up and leaked out in 5 minutes when I refilled it. I'll ask again to have it fixed next time I bring it in. More

I learned they no longer service my 2000 MB E55 AMG. It was a BIG surprise. It was a BIG surprise. More

Teresa has been my maintenance advisor advisor for over 20 years. I always feel completely comfortable leaving the maintenance of my car to her. 20 years. I always feel completely comfortable leaving the maintenance of my car to her. More

Theresa Smart is the best. She has taken care of me for many years and multiple cars She has taken care of me for many years and multiple cars More

Found a nail in my tire dropped by without an appointment. Carlos my service advisor was on it. He ordered a new tire and confirmed it was covered under my tire and wheel coverage policy. The tir appointment. Carlos my service advisor was on it. He ordered a new tire and confirmed it was covered under my tire and wheel coverage policy. The tire came in the next morning and he had me driving out in no time and he took care of the tire claim behind the scenes. Now that is service! More

Brought the car in with an unplanned issue on the lock for the back hatch. Teresa is my service rep and she was there to help me. Checked to see if the part was available and it was all fixed in a few for the back hatch. Teresa is my service rep and she was there to help me. Checked to see if the part was available and it was all fixed in a few hours. The service department is always very accommodating. Normally I come in with an appointment, but I also found out they are great without an appointment. . More

My service advisor and mechanic at star are the best! They are the reason we keep coming back. They are the reason we keep coming back. More

Carlos is excellent. Every time I take my car, he is helpful and very reliable. Every time I take my car, he is helpful and very reliable. More

Carlos Garza was great. He is knowledgeable, accommodating, accessible and very pleasant. That says it all. He is knowledgeable, accommodating, accessible and very pleasant. That says it all. More

I did not purchase my vehicle at Star Motor Cars SMC) and thus my experiences with SMC is limited to the service department. I exclusively work with Teresa Smart at the service desk and Billy Smart is my tec thus my experiences with SMC is limited to the service department. I exclusively work with Teresa Smart at the service desk and Billy Smart is my technician. It is a direct result of the care, attention, and service I receive when I bring in my vehicle, or any of the four other Mercedes vehicles within my immediate family to SMC and work with Teresa and Billy. More