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Star Motor Cars - Service Center

Houston, TX

4.8
321 Reviews

321 Reviews of Star Motor Cars - Service Center

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December 31, 2023

The service dept always provides first class service. Very personable and friendly. Very attentive to meet your needs. More

by CALEX322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 31, 2023

Estimate kept changing in repair…. 10$k, then 17$k, then supplement for 19$k. The car still makes loud noises and obviously wasn’t fully repaired. My tire and wheel insurance didn’t e More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie O'Neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
December 30, 2023

Excellent personalized experience every time I go there. They are the best Mercedes dealership in town. More

by KBWINN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Smart
December 29, 2023

Excellent service experience. Have used the dealership for years and will continue to do so. Teresa is the best! More

by JCALICUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
December 29, 2023

David Colbert is the best salesperson and Theresa Smart is the most incredible service specialist! I'm a loyal Star Motors client, just like my Dad was!!!! More

by preed8291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Smart
December 29, 2023

Best dealership! I will always buy my cars from you. Best service and sales and location More

by sherrymenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in service
December 27, 2023

Carlos always takes care of me in a timely and courteous manner. Work done correctly and on time. More

by patoutfw
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
December 27, 2023

I am extremely satisfied with the excellent personalized services provided by Carlos Garza at this dealership. I have a 17 year old car, but it still runs and feels the same as it was when first purchased; More

by KMASANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
December 23, 2023

Excellent scheduling, loaner, on time, Mike Fontes the best! Best service at any dealership ever. More

by raymfitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
December 23, 2023

Easy to schedule service appointment, quick drop off and loaner car, great techs, quick pick up. The way a service appointment should be. More

by BARRY.DVORACEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Mike in Service Dept.
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