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Star Motor Cars - Service Center

Houston, TX

4.8
321 Reviews

321 Reviews of Star Motor Cars - Service Center

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January 26, 2024

Carlos is excellent. Every time I take my car, he is helpful and very reliable. More

by GLADYS.VEGA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
January 23, 2024

Carlos Garza was great. He is knowledgeable, accommodating, accessible and very pleasant. That says it all. More

by gjabdo1935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
January 17, 2024

I did not purchase my vehicle at Star Motor Cars SMC) and thus my experiences with SMC is limited to the service department. I exclusively work with Teresa Smart at the service desk and Billy Smart is my tec More

by E.BENSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart and Billy Smart
January 16, 2024

I like the fact that Star Motors is locally owned and that their staff stay with them for a long time. Teresa Smart has been a great service advisor since I began using her after my previous service adv More

by JACKDI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
January 16, 2024

The entire team is clearly dedicated to their craft and care a lot about customers having a positive experience with their cars! Bradley is extremely knowledgeable and goes the extra mile. More

by WKLEMP
Recommend Dealer
Yes
Employees Worked With
Richard Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

Teresa Sharp is great and other service staff are also. We’ve been customers of Star for over 40 years. More

by DSANDBERG69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Sharp
January 12, 2024

Reliable and efficient. Professional service. I did have to wait to make an appointment for a few weeks because of lack of a loaner car however, which was inconvenient for m More

by cjcolley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa in service.
January 12, 2024

Teresa is a true professional and really knows her stuff when it comes to servicing my car. More

by tvrobyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
January 11, 2024

Service is consistently good, communication is also excellent. Have been a customer for many years and recommend. More

by DOSBASSETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schulze
January 09, 2024

Carlos did wonderful job to take care my car, keep me informed what is going on, and finished the work as I been told. Thanks! More

by UNICOSUPPLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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