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Star Motor Cars - Service Center

Houston, TX

4.8
368 Reviews

368 Reviews of Star Motor Cars - Service Center

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March 31, 2024

Very helpful and thorough in my maintenance visit. All issues researched and resolved. Service reps are always welcoming and helpful. More

by MCABRAL-FLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fontes
March 30, 2024

Teresa always checks me in immediately; and always keeps me informed of the services and estimated charges. More

by lindahpoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
March 29, 2024

The team at Star is 100% focused on having satisfied clients. It’s easy to say nice things when everything goes right. In my case, the new model of my latest car has some systemic issues that the manu More

by WKLEMP
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in Service
March 28, 2024

Very convenient to access and centrally located inside 610 and north of 10. Service technicians are very knowledgeable, solution oriented and friendly. Scheduling a service appointment is easy and the w More

by david@falconpartnersltd.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
March 26, 2024

Love Teresa! ! She is very responsive and communicative. I trust her insight and appreciate her experience. More

by JESSUP.KIM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Great service! Theresa always has a loaner car for me too. Never takes too long and my car is cleaned when I get it back! More

by KGILMORE1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa in service
March 20, 2024

Efficient and courteous. They delivered my key fob and blade exactly as promised and even washed and detailed my vehicle. More

by elsenkarenanddoug
Workmanship
Recommend Dealer
Yes
Employees Worked With
Unknown parts
March 19, 2024

Mike was great in getting service set up and completed. Star Motor service has always been efficient and reliable. More

by VMGONZALEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Our experience with Star was very good - no complaints. Receiving reminders about a survey where we're required to write an essay stinks. More

by reneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Mike is a great service advisor and I am always pleased. Star Motors is convenient to my residence. More

by PatriciaTButler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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