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Star Motor Cars - Service Center

Houston, TX

4.8
347 Reviews

347 Reviews of Star Motor Cars - Service Center

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December 20, 2024

Just not very good service. Probably my last Mercedes. Still have not fixed the issue. More

by bill@wodjr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
December 16, 2024

Always responsive, courteous and efficient. They picked up my vehicle from home and had it serviced and washed for my pickup. More

by george@kingdomracing.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

They are the worst to deal with specially the financial guy “Chad” biggest liar ever. Y’all be carful from this dealership there are a lot of real dealers outside better to deal and trust ur money with oth More

by Zeid najjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Seureau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very nice dealership. Very reliable. Service manager Mr Carlos provide excellent service on our car so we love to drive worry free. We are Mercedez family for years and h More

by VIDHINALEKH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Mr Carlos
December 13, 2024

Tim Locascio handled our needs flawlessly. Appreciate his professionalism and expertise throughout the process at Star. More

by RYAN@CLBSPORTSCARS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Locascio
December 13, 2024

Carlos is great and has taken care of all of our cars for many years More

by KELLEY.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
December 12, 2024

The team at star motors were very communicative and respected my time. They were courteous and efficient and found me a loaner car. More

by ASIFALITEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Baba
December 12, 2024

CARLOS DOES AN OUTSTANDING JOB IN COMMUNICATION AND FOLLOW THROUGH, CANDIDLY AS DOES ALL YOUR SERVICE TECHS. More

by ALAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NO ONE IN SALES
December 08, 2024

All good and i do not have anything to say. Very good and very good service More

by JRANKIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

A great experience overall. The service professional Mike is very efficient, knowledgeable, thoughtful and kind. I would certainly recommend them to anyone. I have never gone More

by vinharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
2
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