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Star Motor Cars - Service Center

Houston, TX

4.8
368 Reviews

368 Reviews of Star Motor Cars - Service Center

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April 19, 2024

Called 3 times to set an appointment for a recall Finally just brought in one morning. Engine light on. Charged $250 to check and turn off light More

by PETER.BERNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
April 16, 2024

Teresa is always very helpful and timely with support and her guidance. Would recommend dealership to anyone! More

by stephensje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
April 12, 2024

Great Customer Services. Mr. Carlos Garza was friendly and helpful. I give y’all a thumb up👍 More

by vunpham56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garza, Carlos
April 12, 2024

Easy to book appointment. Always perform work efficiently and effectively. Keep me informed. I return here because of ease of getting service. More

by jenny9264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
April 11, 2024

Star has an amazing team. The service on my Mercedes went smooth as glass. Everything was explained clearly, and the work preformed on time. More

by gary@somberg.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
April 07, 2024

Love my service advisor, Carlos, responsive and polite, very knowledge as well. Strongly recommended him More

by rose8chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Excellent service, customer communication and promptness. Mike Fontes very responsive and understood my questions. When Mike at lunch break, Teresa took great care of me. Good teamwork. I do recommend St More

by VIDAL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
April 05, 2024

Very prompt, timely and efficient service performed on a walk-in basis. Very pleased with the timeliness and quality of the service. More

by BABRAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of who the service desk employees were.
April 05, 2024

The sales process was one of the best experiences I have had with a dealer and sales person. Very relaxing atmosphere, knowledgeable about the product and no pressure. Did not spend excess time trying to se More

by MJCALABRIA7
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

I got good service from Carlos my service representative. I was very happy with the time they took to do my service.. More

by WORKHARD5122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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