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Star Motor Cars - Service Center

Houston, TX

4.8
321 Reviews

321 Reviews of Star Motor Cars - Service Center

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March 19, 2024

Mike was great in getting service set up and completed. Star Motor service has always been efficient and reliable. More

by VMGONZALEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Our experience with Star was very good - no complaints. Receiving reminders about a survey where we're required to write an essay stinks. More

by reneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Mike is a great service advisor and I am always pleased. Star Motors is convenient to my residence. More

by PatriciaTButler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
March 15, 2024

Excellent Service. My service provider, Teresa, is amazing. Quick turn around and it continues to be why I only purchase my Mercedes here. Thank YOU! More

by RTRABAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa in Service Department
March 15, 2024

Service was for a recall. In and out quickly. Loaner car available. Happy with Carlos More

by HILLFAM05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
March 15, 2024

Always Excellent. Teresa Smart is the very best. Car was ready for pick up as needed and all work completed. More

by PETER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
March 15, 2024

The continued excellent service and kindness of the service team speaks volumes! Mike was excellent service rep, as is the complete group! More

by SHELLEY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service was excellent
March 10, 2024

Always fantastic service! I can always trust that everything is handled very professionally......Teresa Smart is such an asset to your dealership. More

by DAREOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
March 09, 2024

Great customer service, after mix up the rep handled the situation correctly. Thanks Todd Dartez More

by todd73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Theresa is the best! She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service More

by SGHAYN
Recommend Dealer
Yes
Employees Worked With
Theresa
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