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Star Motor Cars - Service Center

Houston, TX

4.8
321 Reviews

321 Reviews of Star Motor Cars - Service Center

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April 05, 2024

Very prompt, timely and efficient service performed on a walk-in basis. Very pleased with the timeliness and quality of the service. More

by BABRAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of who the service desk employees were.
April 05, 2024

The sales process was one of the best experiences I have had with a dealer and sales person. Very relaxing atmosphere, knowledgeable about the product and no pressure. Did not spend excess time trying to se More

by MJCALABRIA7
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

I got good service from Carlos my service representative. I was very happy with the time they took to do my service.. More

by WORKHARD5122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Very helpful and thorough in my maintenance visit. All issues researched and resolved. Service reps are always welcoming and helpful. More

by MCABRAL-FLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fontes
March 30, 2024

Teresa always checks me in immediately; and always keeps me informed of the services and estimated charges. More

by lindahpoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
March 29, 2024

The team at Star is 100% focused on having satisfied clients. It’s easy to say nice things when everything goes right. In my case, the new model of my latest car has some systemic issues that the manu More

by WKLEMP
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in Service
March 28, 2024

Very convenient to access and centrally located inside 610 and north of 10. Service technicians are very knowledgeable, solution oriented and friendly. Scheduling a service appointment is easy and the w More

by david@falconpartnersltd.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
March 26, 2024

Love Teresa! ! She is very responsive and communicative. I trust her insight and appreciate her experience. More

by JESSUP.KIM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Great service! Theresa always has a loaner car for me too. Never takes too long and my car is cleaned when I get it back! More

by KGILMORE1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa in service
March 20, 2024

Efficient and courteous. They delivered my key fob and blade exactly as promised and even washed and detailed my vehicle. More

by elsenkarenanddoug
Workmanship
Recommend Dealer
Yes
Employees Worked With
Unknown parts
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