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Star Motor Cars - Service Center

Houston, TX

4.8
368 Reviews

368 Reviews of Star Motor Cars - Service Center

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August 23, 2024

Great work. Service excellence Teri has been very professional and friendly. Along w other staffs. More

by TAIPN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Teresa Smart is a fabulous service advisor. She provides tremendous customer service and makes the whole experience better. She makes Star Motors a superior experience. More

by Tom Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
August 22, 2024

This dealership has been extremely convenient for over 20 years that I have been associated. More

by DEAN_SLOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Smart
August 19, 2024

Theresa Smart is a fantastic service advisor. She is very professional, competent and extremely efficient in every aspect of vehicle service. Limited waiting time and/or loaner if need be. She More

by DEAN_SLOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Carlos as Star Mercedes was extremely attentive to all my needs. Service was done promptly and professionally. More

by rbeto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
August 15, 2024

Aston Martin work was a drop in, and was done quickly and professionally. Tom Duer was excellent. More

by JMY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Teresa is an excellent service representative. she is very efficient in every aspect. No waiting and work always handled correctly. More

by cjmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
August 13, 2024

I am highly impressed with the quality of service my car received, and I commend the service advisor (Carlos Garza), department, and Star Motor Cars dealership for their exceptional work. More

by rgolshan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
August 09, 2024

Good service on time and completed all maintenance. Service representative, Carlos was very helpful in answering my questions More

by Hillfam05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 07, 2024

Great customer service even when the staff was stretched due to illnesses of two of the service team. More

by STRAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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