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Star Motor Cars - Service Center

Houston, TX

4.8
378 Reviews

378 Reviews of Star Motor Cars - Service Center

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April 03, 2025

We purchased our first MB from Star in the early 80's. We are now on our fourth MB and we feel like part of the Star family. We have always received excellent service and attention when we have any issue. More

by DAVENANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
April 01, 2025

Star motors has the best service in the Houston area, we live near the woodlands and still choose to have our Mercedes serviced there. During our recent service we were given a c300 as a loaner car and deci More

by rmitchell9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Crawford
March 29, 2025

Star Motors has the very best service, and the employees are so friendly and incredibly helpful . More

by nancymarcusgolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Excellent service as always. Dropping of my car was quick and easy. My car was clean and very quick to pick up. More

by garridohomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos at service
March 26, 2025

Best service experience I have had at any dealership. Theresa Smart is very efficient and thorough with her communication regarding any unexpected issues. Work is performed timely. More

by david@falconpartnersltd.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
March 23, 2025

Teresa and Carlos are serious about their responsibilities which my family recognize and appreciate. K.m. williams More

by kenmwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Scheduling, time at dealership and service completed in time estimated all worked well. Lounge was comfortable and coffie was good! More

by DAMIR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Scheduling, time at dealership and service completed in time estimated all worked well. Lounge was comfortable and coffie was good! More

by DAMIR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Star Motors and Carlos provide excellent service for our older MBs (‘99, ‘14 and ‘15). Carlos always follows up with a phone call to let us know what they’ve found and how much it will cost to fix it. They More

by JGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos - repair service
March 14, 2025

I have purchased multiple cars here over the years and the staff is always helpful. Their service department is fantastic and have been taking my cars here for over 25 years. More

by ajeychandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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