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Star Motor Cars - Service Center

Houston, TX

4.8
398 Reviews

398 Reviews of Star Motor Cars - Service Center

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May 15, 2025

I live in the North end of Houston but I only go to Star because of their service department. Theresa has always done an excellent job and I would never go anywhere else.She cares and I feel it. More

by RCANADY.EYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thersa Smart is a perfect example of a great employee.
May 15, 2025

I had a problem with 2 cars at the same time. Star expedited service/repair on thwe first and returned it to me while they also quickly worked on the other. Amazing turnaround! More

by PETER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martini , Teresa Smart
May 13, 2025

Star are the very BEST dealer for service. They far exceeded my expectations when I took in 2 cars that needed work immediately. I received one back the next day and the other a couple of days More

by PETER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nike Martini, Teresa Smart
May 12, 2025

We have our MB cars serviced at Star. Se Carlos Garza. Thorough, fair pricing for a luxury performance car service. Done on time rarely does the dealer not have the parts. Also pur More

by billrecords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Carlos Garza and service team
May 10, 2025

Have been a loyal customer for over 20 years. Would not take my car anywhere else for service. Reliable, keep me informed and always have a loner. More

by stzlez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
May 05, 2025

Star Motorcars is always professional and courteous. They are very good at letting me know when service will be complete. More

by MTENNON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Very good experience, timely, complete and very good experience timely complete and very good experience. More

by JPNATLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Lotus Service
April 30, 2025

The ease of scheduling a service appointment is just great. Teresa Smart is so accommodating in taking care of the customer. It is a great experience everytime I visit the dealership. More

by BHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
April 30, 2025

Excellent service, very friendly and informative staff. Would recommend them to anyone looking to have their Mercedes-Benz serviced. More

by comomarketing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa is the best service advisor
April 30, 2025

Always helpful. Always timely. Loaner cars never a problem. Star Motors service department never disappoints. More

by cagassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Garza
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