378 Reviews of Star Motor Cars - Service Center
We purchased our first MB from Star in the early 80's. We are now on our fourth MB and we feel like part of the Star family. We have always received excellent service and attention when we have any issue. We are now on our fourth MB and we feel like part of the Star family. We have always received excellent service and attention when we have any issue. More
Star motors has the best service in the Houston area, we live near the woodlands and still choose to have our Mercedes serviced there. During our recent service we were given a c300 as a loaner car and deci live near the woodlands and still choose to have our Mercedes serviced there. During our recent service we were given a c300 as a loaner car and decided that we wanted to lease a new c43. Our initial contact was with Howard who is no longer there, but he referred us to Clay. Clay was extremely knowledgeable about the vehicle and the lease program, he and Chad, the finance manager, made the transaction seamless. They also gave us a more than far price for our trade in. More
Star Motors has the very best service, and the employees are so friendly and incredibly helpful . are so friendly and incredibly helpful . More
Best service experience I have had at any dealership. Theresa Smart is very efficient and thorough with her communication regarding any unexpected issues. Work is performed timely. Theresa Smart is very efficient and thorough with her communication regarding any unexpected issues. Work is performed timely. More
Teresa and Carlos are serious about their responsibilities which my family recognize and appreciate. K.m. williams responsibilities which my family recognize and appreciate. K.m. williams More
Scheduling, time at dealership and service completed in time estimated all worked well. Lounge was comfortable and coffie was good! time estimated all worked well. Lounge was comfortable and coffie was good! More
Scheduling, time at dealership and service completed in time estimated all worked well. Lounge was comfortable and coffie was good! time estimated all worked well. Lounge was comfortable and coffie was good! More
Star Motors and Carlos provide excellent service for our older MBs (‘99, ‘14 and ‘15). Carlos always follows up with a phone call to let us know what they’ve found and how much it will cost to fix it. They older MBs (‘99, ‘14 and ‘15). Carlos always follows up with a phone call to let us know what they’ve found and how much it will cost to fix it. They never make repairs without approval, and when they make a repair it works. (Which you can’t say for all MB dealers!) And Star Motors sets itself apart by providing a loaner car (with appointment) and by always washing the car before they return it to us. We really appreciate that! More
I have purchased multiple cars here over the years and the staff is always helpful. Their service department is fantastic and have been taking my cars here for over 25 years. the staff is always helpful. Their service department is fantastic and have been taking my cars here for over 25 years. More