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Star Motor Cars - Service Center

Houston, TX

4.8
319 Reviews

319 Reviews of Star Motor Cars - Service Center

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November 24, 2024

Service Department is extremely efficient, easy to book and offered alternatives to accommodate my days schedule. More

by STEVE@TROPICAIR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
November 24, 2024

I'm happy to rate a dealership I support. I am angry when I am asked to write comments and keep getting requests to write if I choose not to! More

by reneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service is great.
November 22, 2024

Explained, in detail all the work done to my Volvo. Service Department is first class. More

by RSOLIS42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Raul, Joe
November 22, 2024

Service Rep Teresa Smart consistently takes excellent care of my GLE450 Service needs. She is professional, efficient, proactive and kind. Her commitment to excellent customer service is a big reason why More

by cheesytexan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
November 20, 2024

This is the most trustworthy customer service I’ve ever received! Carlo and crew are simply the best More

by emilieerwinhebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
November 15, 2024

Theresa is extremely professional and competent. Her service is flawless as well as the service techs. More

by DEAN_SLOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Smart
November 15, 2024

Theresa did a great job getting me scheduled and having the car ready in a very timely manner. It is always a pleasure dealing with Teresa and Star Motor Cars. I have never had an issue with them. More

by andy@lipowoil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
November 14, 2024

Theresa in service does a great job. That is my complete review. Nothing further to add. More

by JF3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Smart
November 13, 2024

Star has experienced and knowledgeable service advisors. Theresa Smart is my service advisor and she always provides a clear explanation of work required and gives her professional opinion regarding servic More

by david@falconpartnersltd.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Diskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
November 09, 2024

Carlos was excellent and everything went as expected from the loaner to timing of the work on my car. More

by rich.kieval10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
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