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Star Motor Cars - Service Center

Houston, TX

4.8
383 Reviews

383 Reviews of Star Motor Cars - Service Center

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April 14, 2025

Mike is always accommodating, quick & thorough. It’s a pleasure to do business with him. More

by THATDEBY
Recommend Dealer
Yes
Employees Worked With
Mike - Service dept
April 10, 2025

My service agent was not available. My issue with my car was not resolved. It is a recurring problem that Star Motors can’t seem to fix. More

by 5670briar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Colbert
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Excellent Service Department. Ask for Carlos. The sales department is great. Eddie O’Neill has sold me several new vehicles More

by GREGDEGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

As always, Star Service came thru for me! Car threw a check engine light 2 days before a long trip. Carlos Garza got it right in and fixed it in no time! These folks are the best. More

by billrecords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
April 05, 2025

Always good service Teresa is great , had my tire in stock and only took a few hours More

by LAURA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
April 03, 2025

We purchased our first MB from Star in the early 80's. We are now on our fourth MB and we feel like part of the Star family. We have always received excellent service and attention when we have any issue. More

by DAVENANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
April 01, 2025

Star motors has the best service in the Houston area, we live near the woodlands and still choose to have our Mercedes serviced there. During our recent service we were given a c300 as a loaner car and deci More

by rmitchell9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Crawford
March 29, 2025

Star Motors has the very best service, and the employees are so friendly and incredibly helpful . More

by nancymarcusgolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Excellent service as always. Dropping of my car was quick and easy. My car was clean and very quick to pick up. More

by garridohomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos at service
March 26, 2025

Best service experience I have had at any dealership. Theresa Smart is very efficient and thorough with her communication regarding any unexpected issues. Work is performed timely. More

by david@falconpartnersltd.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
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