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Star Motor Cars - Service Center

Houston, TX

4.8
376 Reviews

376 Reviews of Star Motor Cars - Service Center

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March 29, 2025

Star Motors has the very best service, and the employees are so friendly and incredibly helpful . More

by nancymarcusgolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Excellent service as always. Dropping of my car was quick and easy. My car was clean and very quick to pick up. More

by garridohomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos at service
March 26, 2025

Best service experience I have had at any dealership. Theresa Smart is very efficient and thorough with her communication regarding any unexpected issues. Work is performed timely. More

by david@falconpartnersltd.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
March 23, 2025

Teresa and Carlos are serious about their responsibilities which my family recognize and appreciate. K.m. williams More

by kenmwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Scheduling, time at dealership and service completed in time estimated all worked well. Lounge was comfortable and coffie was good! More

by DAMIR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Scheduling, time at dealership and service completed in time estimated all worked well. Lounge was comfortable and coffie was good! More

by DAMIR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Star Motors and Carlos provide excellent service for our older MBs (‘99, ‘14 and ‘15). Carlos always follows up with a phone call to let us know what they’ve found and how much it will cost to fix it. They More

by JGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos - repair service
March 14, 2025

I have purchased multiple cars here over the years and the staff is always helpful. Their service department is fantastic and have been taking my cars here for over 25 years. More

by ajeychandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
March 09, 2025

Expect the dealership to better prepare for technical issues. Don’t like the slow response from the UK headquarter in doing even warranty work. More

by STEPHEN.IP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I used the service department to have my Volvo serviced. The service area was very clean. The staff kept me informed of what was happening. Everyone treated me as if I was a member of the family. Any qu More

by BRUCEKELTON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Supervisor
1
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