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Star Motor Cars

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
651 Reviews
Finding the Right Luxury Vehicle Has Never Been Easier Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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7000 Katy Rd

Houston, TX

77024

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Showing 651 reviews

December 23, 2023

Excellent scheduling, loaner, on time, Mike Fontes the best! Best service at any dealership ever. More

by raymfitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
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December 23, 2023

Easy to schedule service appointment, quick drop off and loaner car, great techs, quick pick up. The way a service appointment should be. More

by BARRY.DVORACEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Mike in Service Dept.
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December 22, 2023

Service personnel were great. Service performed in a reasonable amount of time and notification of vehicle being ready. More

by BALDUR.KRAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
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December 22, 2023

Staff is polite, provided what is to be expected. in the future, also provided the estimated time frame More

by PHAATRICK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
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December 22, 2023

There is never anyone waiting outside when you arrive for service. Nor is it clear whether to sit in your car and wait or to go somewhere. And if so, where? Horrible signage. More

by GEEPHIL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie O'Neal, Chad May
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December 21, 2023

The service person was very helpful and facilitated completing my service quickly which was very helpful as I had an appointment in the afternoon. More

by nancyicook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person: Mike
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December 21, 2023

Teresa always takes care of me, car is always well taken care of and the customer service is great. More

by brian22anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
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December 21, 2023

Customer service is great and my cars are well taken care of. Teresa is on top of things and very efficient! More

by A.HONORAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
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December 21, 2023

Sales rep David ColBert is a pleasure to business with. He knows his product. I always enjoy talking with Tom Jinks, and Teresa Smart in the service dept is the reason I keep coming back to Star Motors. More

by davidjbishop
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
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December 20, 2023

Daniel was very attentive, car was ready quickly. Also asked if I needed anything while I waited. More

by HPASTERNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wahl
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