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Star Motor Cars
Houston, TX
477 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 477 reviews
September 14, 2023
Had to replace a headlight because it was damaged. I couldn't get a loaner because they have cut their loaner fleet in half. Additionally, the light cost $3,980 which is astronomical in my opinion. Th I couldn't get a loaner because they have cut their loaner fleet in half. Additionally, the light cost $3,980 which is astronomical in my opinion. They were courteous and expeditious with the servicing. That's a plus. I will have to think very hard when I purchase my next vehicle. Not sure I'll be able to do the Mercedes anymore because of the inconvenience with loaners and the CRAZY expensive parts. More
by MARKLOUHOUSER
Verified CustomerEmployees Worked With
September 13, 2023
Serviced quickly and efficiently. Customer service was professional and courteous. I will definitely be back again for the next service. Customer service was professional and courteous. I will definitely be back again for the next service. More
by KWALTMON
Employees Worked With
Carlos
September 13, 2023
I THINK star MOTOR cars is the best dealership because the personnel never changes and they are fabulous1 i deal with CARLOS AND i don't think anyone else could ever replace HIM!!! the personnel never changes and they are fabulous1 i deal with CARLOS AND i don't think anyone else could ever replace HIM!!! More
by gracekelly9
September 13, 2023
Probably the best car dealership experience I have had to date. Hassle free, quick, and most importantly genuine. Also, the financing process literally took just minutes to complete. Both Justin and Chad date. Hassle free, quick, and most importantly genuine. Also, the financing process literally took just minutes to complete. Both Justin and Chad were very professional and I would highly recommend this dealership to anyone. More
by HAINESER
September 12, 2023
The Tyler, Texas store, refuses to do warranty on it so star motors Houston Tx sent us a vehicle and is working on our warranty items. They are so nice to come this far where we live. star motors Houston Tx sent us a vehicle and is working on our warranty items. They are so nice to come this far where we live. More
by NANCY.TISE
September 07, 2023
I have been using Carlos Garza as my service advisor for almost 20 years. He is always helpful and ready to help out. Car is always ready when expected. almost 20 years. He is always helpful and ready to help out. Car is always ready when expected. More
by ajeychandra
Employees Worked With
Carlos Garza
September 06, 2023
I can count on Teresa Smart to do what she says she will do when servicing my car -and on time! Her memory is encyclopedic and her car knowledge is amazing. She is always ready for a quick “drive through do when servicing my car -and on time! Her memory is encyclopedic and her car knowledge is amazing. She is always ready for a quick “drive through” or fast reply to any question. Plus -she smiles!! More
by Barbara
September 02, 2023
Flexible in negotiation, care for their customers and have most car collection. David Colbert made sure to get me the best deal and deliver my car on time. have most car collection. David Colbert made sure to get me the best deal and deliver my car on time. More
by Mokhtar Abdelhammed
