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Star Motor Cars
Houston, TX
478 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 478 reviews
October 13, 2023
Best dealer/ service I ever visited ! !Very courteous staff and best of all zero arrogance from everybody. ( I also liked the coffee ) !!!! !Very courteous staff and best of all zero arrogance from everybody. ( I also liked the coffee ) !!!! More
by DESHONJM
Verified Customer
October 13, 2023
Carlos at Star Motors was courteous, timely, helpful and thorough. Everyone there is ver accommodating. thorough. Everyone there is ver accommodating. More
by bunnymcclendon
Employees Worked With
October 13, 2023
Tony Scherler was a great Salesman! Teresa Smart, Service Advisor, was very responsive and knowledgeable about the issue with my S450 Lane Keeping Assist error message. The Servic Teresa Smart, Service Advisor, was very responsive and knowledgeable about the issue with my S450 Lane Keeping Assist error message. The Service department quickly discovered that the camera view was restricted, removed the obstruction, and I picked up my car a few hours later. Star Motors provided me with a nice loaner vehicle, so that I was still able to make it to my office and complete my work day with minimal disruption. More
by RANDLERB0727
October 12, 2023
Great customer service! Teresa Smart, my service advisor was fantastic, she was courteous and professional! My service appointment was easy to schedule and the service was f Teresa Smart, my service advisor was fantastic, she was courteous and professional! My service appointment was easy to schedule and the service was fast and efficient! More
by sherronda.sparks
Employees Worked With
Teresa Smart
October 10, 2023
An embarrassment to the industry. Avoid at all costs! Poor communication and fear of managers. Managment refused to take ownership of the problem. Six figure investment is their loss; Avoid at all costs! Poor communication and fear of managers. Managment refused to take ownership of the problem. Six figure investment is their loss; not mine! More
by BOAsc2
October 10, 2023
Carlos helped me in the service department. He was very helpful, set me up with a driver car and turned the service around in one day. He was very helpful, set me up with a driver car and turned the service around in one day. More
by CHARLIE71
Employees Worked With
October 10, 2023
I continue to come to Star Motor Cars because of the exceptional service department, particularly the service provided by Teresa Smart. exceptional service department, particularly the service provided by Teresa Smart. More
by raysaillant
Employees Worked With
Teresa Smart, Service Advisor
October 10, 2023
Always greeted with a smile by all the employees. They always let me know approximately when the service will be completed. It gives me an opportunity to work on other things. They always let me know approximately when the service will be completed. It gives me an opportunity to work on other things. More
by MARYANNETYLER
Employees Worked With
All Employees in Service Dept.
