Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Star Motor Cars
Houston, TX
507 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 507 reviews
November 28, 2024
Richard,Tom and Bradley all did an excellent job and made the experience very enjoyable. the experience very enjoyable. More
by DAVID.PIERCE0
Verified Customer
November 27, 2024
One of the most pleasant car-buying experiences I have ever had. Very personal service from pleasant people at every stage of the purchase. I give them an A+, especially my salesman Clay Crawford. ever had. Very personal service from pleasant people at every stage of the purchase. I give them an A+, especially my salesman Clay Crawford. More
by GORDON12
November 27, 2024
Prompt service (regular maintenance) with good communications. The coffee machine may need fixing/cleaning as it’s gone downhill; however only waited a few hours and able to leave with car same da communications. The coffee machine may need fixing/cleaning as it’s gone downhill; however only waited a few hours and able to leave with car same day. More
by TPSPRATT
Employees Worked With
Mike
November 26, 2024
Service rep Mike always takes care of my GLC 300 needs with the best professional help in a timely way! with the best professional help in a timely way! More
by Beverly Mattern
Employees Worked With
November 26, 2024
One of the easiest car purchase experiences I’ve ever had. Fair trade in value and simple straight forward purchase which was quick and painless. Would absolutely recommend to anyone looking for a Merced had. Fair trade in value and simple straight forward purchase which was quick and painless. Would absolutely recommend to anyone looking for a Mercedes or any used car they have on the lot! More
by TV800
November 25, 2024
We have been using Star Motor for my service work for about 15 years on all our MB vehicles and Teresa Smart has always been great as our service coordinator. about 15 years on all our MB vehicles and Teresa Smart has always been great as our service coordinator. More
by randerson17
Employees Worked With
Teresa Smart
November 24, 2024
I'm happy to rate a dealership I support. I am angry when I am asked to write comments and keep getting requests to write if I choose not to! I am angry when I am asked to write comments and keep getting requests to write if I choose not to! More
by reneb
Employees Worked With
Carlos in service is great.
