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Star Motor Cars
Houston, TX
479 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 479 reviews
January 16, 2024
I like the fact that Star Motors is locally owned and that their staff stay with them for a long time. Teresa Smart has been a great service advisor since I began using her after my previous service adv that their staff stay with them for a long time. Teresa Smart has been a great service advisor since I began using her after my previous service advisor retired. She is very knowledgeable about the cars and very friendly. More
by JACKDI1
Verified CustomerEmployees Worked With
Teresa Smart
January 16, 2024
The entire team is clearly dedicated to their craft and care a lot about customers having a positive experience with their cars! Bradley is extremely knowledgeable and goes the extra mile. care a lot about customers having a positive experience with their cars! Bradley is extremely knowledgeable and goes the extra mile. More
by WKLEMP
January 13, 2024
Howard is very professional, knowledgeable, helpful and friendly. It was a pleasure working with him! friendly. It was a pleasure working with him! More
by BRR0727
January 13, 2024
We had an excellent experience. Michael was amazing from the moment we stepped in. He took the time to understand what we wanted and to show us all the options before we placed our Michael was amazing from the moment we stepped in. He took the time to understand what we wanted and to show us all the options before we placed our order. The car came in earlier. The staff efficiency to pick it up was outstanding. Everyone was really friendly and attentive. We are extremely pleased with the overall experience. If you are looking for a new Mercedes we highly recommend it! More
by GKEASTMAN
January 12, 2024
Reliable and efficient. Professional service. I did have to wait to make an appointment for a few weeks because of lack of a loaner car however, which was inconvenient for m Professional service. I did have to wait to make an appointment for a few weeks because of lack of a loaner car however, which was inconvenient for me. More
by cjcolley01
Employees Worked With
Theresa in service.
January 11, 2024
The whole team, especially David my salesman, worked well together to make the buying experience a pleasure - I will likely buy cars from them in the future. well together to make the buying experience a pleasure - I will likely buy cars from them in the future. More
by LPOWELL7
Employees Worked With
January 10, 2024
David was an excellent salesman. Chad did great with handling the paperwork quickly. Tom the sales manager helped with the whole transaction. Will buy again. Thank You, Michael Chad did great with handling the paperwork quickly. Tom the sales manager helped with the whole transaction. Will buy again. Thank You, Michael More
by MICHAELROA
