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Star Motor Cars
Houston, TX
505 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 505 reviews
Verified Customer
December 08, 2024
All good and i do not have anything to say. Very good and very good service Very good and very good service More
by JRANKIN2
Employees Worked With
December 07, 2024
A great experience overall. The service professional Mike is very efficient, knowledgeable, thoughtful and kind. I would certainly recommend them to anyone. I have never gone The service professional Mike is very efficient, knowledgeable, thoughtful and kind. I would certainly recommend them to anyone. I have never gone anywhere else to have my vehicle serviced. More
by vinharry
Employees Worked With
Mike Fontes
December 07, 2024
Purchased an S class,and dash was torn and heads up display was damaged in between test drive and purchase date. They promised to repair, but had order an entire new dash. In meantime a slow AC leak wa display was damaged in between test drive and purchase date. They promised to repair, but had order an entire new dash. In meantime a slow AC leak was noticed, which they could not find after 3 attempts. When dash arrived months later, they also replaced an AC part under the dash guessing it might help. It did not fix leak, and the vent controls were damaged. They did not repair heads up display saying it was not covered warranty, despite paying 20% more for a certified pre owned under warranty, and it being damaged after test drive. For the AC leak, I was told to take it to Greenway who had better techs. They do, Greenway found it was from a loose hose in 30 minutes (no parts needed to fix). The vent controls damaged during dash repair, when Star tried to fix, they caused visible damage to the leather dash, deep gash in door panel, and oil stains on center console. Terrible. More
by kruse1
Employees Worked With
Theresa Smart
December 03, 2024
Your cars and your staff are excellent! Carlos and David are most professional and helpful. It makes working with them a pleasure. Bill Henry Carlos and David are most professional and helpful. It makes working with them a pleasure. Bill Henry More
by rickiandbillh
December 03, 2024
Stellar and personalized service from Star Motors. Really excellent. Try and get Carlos Garza, if you can. Really excellent. Try and get Carlos Garza, if you can. More
by Peach.ray.haenchen
November 28, 2024
Richard,Tom and Bradley all did an excellent job and made the experience very enjoyable. the experience very enjoyable. More
by DAVID.PIERCE0
