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Star Motor Cars
Houston, TX
479 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 479 reviews
February 03, 2024
Teresa has been my maintenance advisor advisor for over 20 years. I always feel completely comfortable leaving the maintenance of my car to her. 20 years. I always feel completely comfortable leaving the maintenance of my car to her. More
by COLOCRUDE
Verified CustomerEmployees Worked With
Teresa Smart
February 01, 2024
Found a nail in my tire dropped by without an appointment. Carlos my service advisor was on it. He ordered a new tire and confirmed it was covered under my tire and wheel coverage policy. The tir appointment. Carlos my service advisor was on it. He ordered a new tire and confirmed it was covered under my tire and wheel coverage policy. The tire came in the next morning and he had me driving out in no time and he took care of the tire claim behind the scenes. Now that is service! More
by rossaltman
Employees Worked With
Carlos
January 31, 2024
Brought the car in with an unplanned issue on the lock for the back hatch. Teresa is my service rep and she was there to help me. Checked to see if the part was available and it was all fixed in a few for the back hatch. Teresa is my service rep and she was there to help me. Checked to see if the part was available and it was all fixed in a few hours. The service department is always very accommodating. Normally I come in with an appointment, but I also found out they are great without an appointment. . More
by riley58b
Employees Worked With
Teresa Smart
January 27, 2024
My service advisor and mechanic at star are the best! They are the reason we keep coming back. They are the reason we keep coming back. More
by MARIONWADE
January 23, 2024
I found it very easy to buy my cars. They treated me right the whole time They treated me right the whole time More
by JHUMPHREYJR
January 17, 2024
Absolutely thrilled with my experience at the dealership! My car salesman, Howard, went above and beyond to ensure I got the perfect vehicle. Professional, knowledgeable, and genuinely invested in meeting my My car salesman, Howard, went above and beyond to ensure I got the perfect vehicle. Professional, knowledgeable, and genuinely invested in meeting my needs. A seamless and enjoyable buying process from start to finish. Highly recommend! ⭐⭐⭐⭐⭐ More
by ufazli0
Employees Worked With
January 17, 2024
I did not purchase my vehicle at Star Motor Cars SMC) and thus my experiences with SMC is limited to the service department. I exclusively work with Teresa Smart at the service desk and Billy Smart is my tec thus my experiences with SMC is limited to the service department. I exclusively work with Teresa Smart at the service desk and Billy Smart is my technician. It is a direct result of the care, attention, and service I receive when I bring in my vehicle, or any of the four other Mercedes vehicles within my immediate family to SMC and work with Teresa and Billy. More
by E.BENSTOCK
Employees Worked With
Teresa Smart and Billy Smart
