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Star Motor Cars
Houston, TX
479 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 479 reviews
Verified Customer
February 17, 2024
Once you sign the contract, they become your enemy and don't want to talk to you anymore. Excellent service before buying Worst service after you buy don't want to talk to you anymore. Excellent service before buying Worst service after you buy More
by Pichardoff
February 17, 2024
All work performed properly. Prompt and respectful service with no surprises. Comfortable waiting area and courteous staff. Prompt and respectful service with no surprises. Comfortable waiting area and courteous staff. More
by JOE.MARTINEZ.JOE
Employees Worked With
February 16, 2024
Nice treatment to buyer and give more detail for new car. Explain good when you ask question. Explain good when you ask question. More
by JRANKIN2
February 15, 2024
Wonderful service…always very accommodating to my needs or circumstances at the time!! Teresa Smart is exceptional and a great representative of your company over many years of my working with her. Her hus or circumstances at the time!! Teresa Smart is exceptional and a great representative of your company over many years of my working with her. Her husband is also very talented and helpful in the servicing of my AMG. More
by janetlvaughan
February 15, 2024
Quick, efficient, friendly. Great experience. Got appointment easily. Picked up loaner car and was on my way. Car was ready within hours. Great experience. Got appointment easily. Picked up loaner car and was on my way. Car was ready within hours. More
by SBH
Employees Worked With
Mike in service.
February 14, 2024
Sales personnel are great at Mercedes new cars and Mercedes Certified Preowned, so is the service department. Mercedes Certified Preowned, so is the service department. More
by ldupree59
February 14, 2024
The service was great as usual but I was disappointed in my loaner car. It was filthy with used face masks and cough drops. This has never happened to me before. my loaner car. It was filthy with used face masks and cough drops. This has never happened to me before. More
by mimi.foerster
Employees Worked With
Carlos was super helpful.
February 13, 2024
Excellent service as usual. Carlos Garza is the best Service Manager I have had anywhere. Carlos Garza is the best Service Manager I have had anywhere. More
by leroy2
Employees Worked With
