Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Star Motor Cars
Houston, TX
651 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 651 reviews
November 26, 2024
One of the easiest car purchase experiences I’ve ever had. Fair trade in value and simple straight forward purchase which was quick and painless. Would absolutely recommend to anyone looking for a Merced had. Fair trade in value and simple straight forward purchase which was quick and painless. Would absolutely recommend to anyone looking for a Mercedes or any used car they have on the lot! More
by TV800
Verified CustomerEmployees Worked With
Chuong Nguyen, Chad May
November 25, 2024
We have been using Star Motor for my service work for about 15 years on all our MB vehicles and Teresa Smart has always been great as our service coordinator. about 15 years on all our MB vehicles and Teresa Smart has always been great as our service coordinator. More
by randerson17
Employees Worked With
Teresa Smart
November 22, 2024
Service Rep Teresa Smart consistently takes excellent care of my GLE450 Service needs. She is professional, efficient, proactive and kind. Her commitment to excellent customer service is a big reason why care of my GLE450 Service needs. She is professional, efficient, proactive and kind. Her commitment to excellent customer service is a big reason why we will only purchase and service our Mercedes Benz's with Star Motor Cars. More
by cheesytexan
November 18, 2024
David and Chad were both professional and easy to work with. Star Motors is reliable and the process was very smooth. with. Star Motors is reliable and the process was very smooth. More
by bjk77024
November 17, 2024
The process was drawn out due to delivery delays from Lotus itself, but as far as the service from the dealership, I don't think I've had a more pleasant experience in the purchase of a vehicle. Justin w Lotus itself, but as far as the service from the dealership, I don't think I've had a more pleasant experience in the purchase of a vehicle. Justin was very communicative and helpful during the entire process, as well as afterwards as I had additional questions post purchase. Finance manager was quick and efficient, did not try to oversell any insurance or excess on the car. I would highly recommend them as a dealer More
by GUNTHERGUERRA
November 15, 2024
Theresa did a great job getting me scheduled and having the car ready in a very timely manner. It is always a pleasure dealing with Teresa and Star Motor Cars. I have never had an issue with them. the car ready in a very timely manner. It is always a pleasure dealing with Teresa and Star Motor Cars. I have never had an issue with them. More
by andy@lipowoil.com
Employees Worked With
Teresa Smart
November 15, 2024
Theresa is extremely professional and competent. Her service is flawless as well as the service techs. Her service is flawless as well as the service techs. More
by DEAN_SLOAN
