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Star Motor Cars
Houston, TX
478 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 478 reviews
July 24, 2024
Straight forward approach good value no adders or unnecessary sales pressure and finance department also straight forward. Also excellent maintenance department value. unnecessary sales pressure and finance department also straight forward. Also excellent maintenance department value. More
by rguilbeaux
Verified Customer
July 21, 2024
Justin and Chad were fantastic! i traveled from another city to make this purchase and drive the car back home; they respected my time with no sales pressure, and had everything rea i traveled from another city to make this purchase and drive the car back home; they respected my time with no sales pressure, and had everything ready to go when i got there; I would highly recommend both to anyone looking for a fair deal and genuine customer care and service! More
by LEONARD_GUTIERREZ
July 20, 2024
The team at Star always does a great job. Had the Service B done on my MB. Teresa was able to get a better coupon for the work. It was done in a timely manner. Service work is always excellen Had the Service B done on my MB. Teresa was able to get a better coupon for the work. It was done in a timely manner. Service work is always excellent. More
by fweston33
Employees Worked With
Teresa
July 20, 2024
Howard kept things simple and easy, and made it really easy to choose them over other dealers. Located my perfect car and a great price to boot easy to choose them over other dealers. Located my perfect car and a great price to boot More
by andrew.elkhoury
Employees Worked With
July 20, 2024
Their , mechanical service is Horrible. I have deen in 6 times to fix tge same thing. I have deen in 6 times to fix tge same thing. More
by JSB5595
July 18, 2024
Eddie made the ordering process very easy, and kept me informed about the production status. Chad made the leasing process as painless as possible. informed about the production status. Chad made the leasing process as painless as possible. More
by Travis
July 18, 2024
Carlos is the best at customer service although the entire front office is always friendly and willing to jump into action. The best Mercedes dealership in Houston. Have been going there for 35 years, entire front office is always friendly and willing to jump into action. The best Mercedes dealership in Houston. Have been going there for 35 years, never a complaint! More
by KWNEARTOWN
Employees Worked With
Carlos
July 17, 2024
Dave Colberg are sales person is extremely helpful, patient and thorough. I very much appreciate having him help us. patient and thorough. I very much appreciate having him help us. More
by AEMCCRORY49
July 16, 2024
Everyone was professional and courteous. Process was swift and easy. You should expect a good experience. Process was swift and easy. You should expect a good experience. More
by ROYKSTOP
