Star Motor Cars

Expect the dealership to better prepare for technical issues. Don’t like the slow response from the UK headquarter in doing even warranty work. issues. Don’t like the slow response from the UK headquarter in doing even warranty work. More

I purchased a car last week and still have not been provided the final paper work. I purchased a car here specifically because I felt confident in the warranty I’d receive. I’ve called the store everyd provided the final paper work. I purchased a car here specifically because I felt confident in the warranty I’d receive. I’ve called the store everyday since the purchase to receive a copy of my paperwork and to acquire the warranty associated with my high end purchase and still have not gotten what was requested and promised. I buy cars often and it won’t be from Star Motor Cars next time. They pride themselves on being “laidback”, as a customer it feels more like antiquated and disorganized. I received home delivery only because I took an uber to the dealer to pick up my vehicle when they called and told me my financing and vehicle were ready. They were not. Graciously my salesperson drove me to pick up my children to take them home. We returned to the dealer where we found again, hours later things still were not ready. All this and I still have never met the manager of this place. Not even the customary “thank you for your business” handshake. More

David was excellent to work with in purchasing a new car. He was direct, honest, efficient and informed. He even went the extra mile having me follow him back to the facilty when I called for directions afte He was direct, honest, efficient and informed. He even went the extra mile having me follow him back to the facilty when I called for directions after a wrong turn. Star Motors is immaculate in a relaxed but professional atmosphere. I felt like I was with family making my final decision. More

I used the service department to have my Volvo serviced. The service area was very clean. The staff kept me informed of what was happening. Everyone treated me as if I was a member of the family. Any qu The service area was very clean. The staff kept me informed of what was happening. Everyone treated me as if I was a member of the family. Any questions I asked, were promptly answered. More

It was so nice to view cars indoors with a good selection of cars to show us. Everyone was friendly, welcoming and well informed. David took extra time in showing us the features of the car and how they work of cars to show us. Everyone was friendly, welcoming and well informed. David took extra time in showing us the features of the car and how they worked. He helped us program some of the features. More

Justin helped me get into my new car with excellent terms and very quickly. I will be back, Justin. and very quickly. I will be back, Justin. More

My normal service advisor was not available, but Mike stepped up and did an outstanding job. Excellent, timely service as usual. Thanks! :) stepped up and did an outstanding job. Excellent, timely service as usual. Thanks! :) More

it is very fast, clean to make car like new one. Thanks for the service Thanks for the service More

I would have liked a more comprehensive explanation of work done on my car. Getting a list of parts cost and labor costs really doesn’t tell me what all was done. For $900.00 I would have liked more det work done on my car. Getting a list of parts cost and labor costs really doesn’t tell me what all was done. For $900.00 I would have liked more detail. More

The service staff is professional and informative. I wish the service coupons were still available. I wish the service coupons were still available. More