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Star Motor Cars
Houston, TX
524 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 524 reviews
January 30, 2025
Love the services there. Teresa is wonderful as usual. Prompt and very transparent with the bill and the loaner car availability. Teresa is wonderful as usual. Prompt and very transparent with the bill and the loaner car availability. More
by thienthuyrealty
Verified Customer
January 28, 2025
Great service, both professionally and personally. The service department even replaced the defective stem on the spare tire. Great dealership! The service department even replaced the defective stem on the spare tire. Great dealership! More
by ROBANDDEBTAYLOR
Employees Worked With
Carlos Garza
January 24, 2025
The problem with my car has not been fixed and after three visits to the dealer all they say is there is not an issue with the brakes and the squealing is common for ceramic brakes. I will never buy a c three visits to the dealer all they say is there is not an issue with the brakes and the squealing is common for ceramic brakes. I will never buy a car at this dealer again as the service department is quite important for me and I am not happy with the service and treatment I have received so far. More
by angelica
Employees Worked With
Teresa from the servioce department
January 23, 2025
At first, everything was great. The process was smooth, and the staff were friendly. But later, there were issues with communication, which caused delays. They should work on being The process was smooth, and the staff were friendly. But later, there were issues with communication, which caused delays. They should work on being clearer and faster with updates. Overall, it was okay, but this could be better. More
by Brian
January 18, 2025
Clay made the process of purchasing a car so easy! He was very helpful and knowledgable about the whole process. He answered all questions I had and made sure I had all the features I was wanting in a He was very helpful and knowledgable about the whole process. He answered all questions I had and made sure I had all the features I was wanting in a car. Definitely a great dealership! More
by TJAFRY
Employees Worked With
Clay
January 17, 2025
Chuong was very knowledgable, professional and worked with my Schedule. Excellent communication. Finance worked with my Credit Union, smooth process. with my Schedule. Excellent communication. Finance worked with my Credit Union, smooth process. More
by INFO@MELISSAHARTREALTOR.COM
Employees Worked With
Chuong
January 16, 2025
We left Porsche in favor of Aston Martin because of the fine service and attention experiences provided by Star Motors, especially Tom Duer. Thank you! fine service and attention experiences provided by Star Motors, especially Tom Duer. Thank you! More
by george@kingdomracing.net
January 15, 2025
During a very busy time my service manager Carlos was able to get my tire fixed along with routine maintenance. I really felt like he cared and helped me! able to get my tire fixed along with routine maintenance. I really felt like he cared and helped me! More
by JEFF@TEXAS-ADVANTAGE.COM
Employees Worked With
Carlos
January 15, 2025
Absolutely the best possible experience I could have imagined. Three and a half years waiting for delivery, no fault of the dealer, of course. They were patient, kind and courteous as could possibly b imagined. Three and a half years waiting for delivery, no fault of the dealer, of course. They were patient, kind and courteous as could possibly be. I don't foresee myself ever dealing with any other dealership, ever again. 5 star perfection. More
by PHILLIP0881
