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Star Motor Cars

Houston, TX

4.8
535 Reviews
Finding the Right Luxury Vehicle Has Never Been Easier Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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7000 Old Katy Rd

Houston, TX

77024

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Showing 535 reviews

February 14, 2025

Working with Teresa Smart and Billy is always amazing they are available to answer questions on my vehicle and provide me with transportation to allow me to continue by business . I appreciate them More

by RICKEY.CHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
teresa & Billy Smart
February 13, 2025

After five years my high voltage battery was giving out error messages. Spoke to Terresa who told me to come on down for a fix. As alway the service was outstanding. Only shock was when I got the bill over More

by OLYSON0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terresa and Carlos in Service
February 12, 2025

Clay was top notch. He was honest and never pressured me into anything, and was extremely patient with me. More

by carriebwc
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Crawford
February 10, 2025

As always, Star Motor Cars provides excellent service. Timely, loaner car and everyone is very friendly! More

by ANNAE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
February 08, 2025

Salesman was knowledgeable and delivered excellent service and car delivery with mastery of the systems. Finance department was very helpful and efficient in the sales process. More

by GHZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales, Clay Crawford
February 07, 2025

My service advisor, Mike, is very good; however, as far as the overall customer experience, it’s lacking. As mentioned, when I picked up my car, I was not greeted but instead was told basically, “You know More

by Margaret Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager on duty. White haired. Don’t know his name.
February 05, 2025

Followed my checklist and -- once they had the correct part in hand -- completed all repairs and checklist items in record time! More

by john.sweney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
February 05, 2025

First experience with the service center and it was excellent. Professional and communicative. Truly impressed. More

by pmarkholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Amazing experience at Star Motors. Loved the way Justin handled the sale of my new Lotus Emira. The whole experience from the initial paperwork to financing was a breeze. Thanks Justin More

by Sunny Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Teresa has been my service rep. for 20 years. I feel so confident after. I’m confident after my annual checkup that all problems have been found and fixed at the best price availa More

by Susu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Wright
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